Accomplished Program Coordinator with over 5 years of experience in analytics and program coordination. A proven track record of delivering high-quality, data-driven reports and presentations. Expertise in analyzing data using Microsoft Excel, Power BI, and other software tools to identify trends and patterns, and create visualizations that facilitate decision-making. Experience working in fast-paced, deadline-driven environments, with a talent for managing multiple projects simultaneously and delivering high-quality results under pressure.
Work History
Senior Program Coordinator
10 Months
University of Washington Medical Center | 06.2022 - 04.2023
Developed and implemented data-driven staffing strategies resulting in a 25% increase in clinician retention
Led the creation of client-facing dashboards that improved data accessibility, resulting in a 30% increase in client satisfaction
Analyzed and visualized staffing utilization data, identifying opportunities to decrease overtime costs by 15%
Streamlined reporting processes, reducing the time to generate client-ready reports by 50%
Collaborated with internal stakeholders to create and implement a new quality assurance program, resulting in a 20% decrease in errors
Conducted in-depth data analysis using Excel and Power BI to identify trends, forecast staffing needs, and inform decision-making
Collaborated with cross-functional teams to develop and implement staffing plans, resulting in improved client satisfaction, and decreased staffing costs
Oversaw 12 medical surgical nursing units, 4 ICU units and 3 Perinatal Units and worked with cross functional teams to address staffing needs - yielding a staffing improvement of 35%
Program Coordinator
3 Years 7 Months
Ethiopian Muslim Association of Seattle | 10.2018 - 05.2022
Increased program attendance by 25% through the development and implementation of diversity-targeted marketing campaigns and community outreach efforts
Reduced project costs by 15% through the implementation of cost-saving measures and negotiating with vendors for better pricing
Developed and maintained detailed project plans, ensuring on-time delivery of all milestones and successful completion of projects within budget
Streamlined program scheduling process by developing a comprehensive system, resulting in a 20% increase in program efficiency
Collaborated with cross-functional teams to develop and launch new programs, resulting in a 30% increase in overall program offerings
Utilized project management software to track progress, identify potential risks, and create reports for stakeholders, resulting in improved communication and streamlined decision-making.
Project Manager & Consultant
3 Months
Business Impact Group, BIG | 10.2017 - 01.2018
Analyzed market research and utilized marketing data to recommend operations and manufacturing improvements
Worked with cross-functional teams on project execution
Researched consulting approaches, customer opportunities, technology capabilities, and similar data points
Successfully trained our client in management education, strategies, and skills in securing capital and market access by utilizing 3-M Model (Management, Money, Marketing)
Presented client with a fully developed 5-year roadmap for strategic growth that resulted in 20% increase in overall profit
Ensured an optimal workflow and effective communication
Education
Bachelor of Arts - Health Studies, Global Health
University of Washington | Seattle, WA
Dean’s List x 2
Skills
Strategic Planning
Data Analysis
Leadership
Customer Inquiries
Program Development and Implementation
Staff Development
Organization
Interpersonal Communication
Adaptability
Administrative and clerical skills.
Attention to Detail
Process Improvement
Timeline
Senior Program Coordinator
University of Washington Medical Center
06.2022 - 04.2023Read More
Program Coordinator
Ethiopian Muslim Association of Seattle
10.2018 - 05.2022Read More
Project Manager & Consultant
Business Impact Group, BIG
10.2017 - 01.2018Read More
University of Washington
Bachelor of Arts from Health Studies, Global Health