Leila Khedir
Kent
Summary
Accomplished Program Coordinator with over 5 years of experience in analytics and program coordination. A proven track record of delivering high-quality, data-driven reports and presentations. Expertise in analyzing data using Microsoft Excel, Power BI, and other software tools to identify trends and patterns, and create visualizations that facilitate decision-making. Experience working in fast-paced, deadline-driven environments, with a talent for managing multiple projects simultaneously and delivering high-quality results under pressure.
Overview
6
6
years of professional experience
Work History
Senior Program Coordinator
University of Washington Medical Center
06.2022 - 04.2023
- Developed and implemented data-driven staffing strategies resulting in a 25% increase in clinician retention
- Led the creation of client-facing dashboards that improved data accessibility, resulting in a 30% increase in client satisfaction
- Analyzed and visualized staffing utilization data, identifying opportunities to decrease overtime costs by 15%
- Streamlined reporting processes, reducing the time to generate client-ready reports by 50%
- Collaborated with internal stakeholders to create and implement a new quality assurance program, resulting in a 20% decrease in errors
- Conducted in-depth data analysis using Excel and Power BI to identify trends, forecast staffing needs, and inform decision-making
- Collaborated with cross-functional teams to develop and implement staffing plans, resulting in improved client satisfaction, and decreased staffing costs
- Oversaw 12 medical surgical nursing units, 4 ICU units and 3 Perinatal Units and worked with cross functional teams to address staffing needs - yielding a staffing improvement of 35%
Program Coordinator
Ethiopian Muslim Association of Seattle
10.2018 - 05.2022
- Increased program attendance by 25% through the development and implementation of diversity-targeted marketing campaigns and community outreach efforts
- Reduced project costs by 15% through the implementation of cost-saving measures and negotiating with vendors for better pricing
- Developed and maintained detailed project plans, ensuring on-time delivery of all milestones and successful completion of projects within budget
- Streamlined program scheduling process by developing a comprehensive system, resulting in a 20% increase in program efficiency
- Collaborated with cross-functional teams to develop and launch new programs, resulting in a 30% increase in overall program offerings
- Utilized project management software to track progress, identify potential risks, and create reports for stakeholders, resulting in improved communication and streamlined decision-making.
Project Manager & Consultant
Business Impact Group, BIG
10.2017 - 01.2018
- Analyzed market research and utilized marketing data to recommend operations and manufacturing improvements
- Worked with cross-functional teams on project execution
- Researched consulting approaches, customer opportunities, technology capabilities, and similar data points
- Successfully trained our client in management education, strategies, and skills in securing capital and market access by utilizing 3-M Model (Management, Money, Marketing)
- Presented client with a fully developed 5-year roadmap for strategic growth that resulted in 20% increase in overall profit
- Ensured an optimal workflow and effective communication
Education
Bachelor of Arts - Health Studies, Global Health
University of Washington
Seattle, WASkills
- Strategic Planning
- Data Analysis
- Leadership
- Customer Inquiries
- Program Development and Implementation
- Staff Development
- Organization
- Interpersonal Communication
- Adaptability
- Administrative and clerical skills
- Attention to Detail
- Process Improvement
Timeline
Senior Program Coordinator
University of Washington Medical Center
06.2022 - 04.2023
Program Coordinator
Ethiopian Muslim Association of Seattle
10.2018 - 05.2022
Project Manager & Consultant
Business Impact Group, BIG
10.2017 - 01.2018
Bachelor of Arts - Health Studies, Global Health
University of Washington
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