Leila Pierce
Asheville,NC
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Spicer Greene Jewelers
09.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Carpet One Floor & Home - Asheville
06.2020 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Education
High School Diploma -
AC Reynolds High School
Asheville, NCSkills
- Product Sales
- Client Account Management
- Business Development
- Order Processing
- Upselling
- Customer Needs Assessment
- Problem-Solving
- Excellent People Skills
- Cold-Calling
- Professional Demeanor
- Multi-Tasking Strength
- POS System Operation
- Outgoing Personality
- Building Rapport
- Teamwork and Collaboration
Timeline
Sales Associate
Spicer Greene Jewelers
09.2023 - Current
Sales Associate
Carpet One Floor & Home - Asheville
06.2020 - 09.2023
High School Diploma -
AC Reynolds High School