Leila-Rose Ryan
Mahopac,NY
Summary
Dynamic and detail-oriented employee with a passion for literature and a strong background in administrative support. Adept at managing multiple projects simultaneously while maintaining a high level of accuracy and efficiency. Possesses excellent communication skills and a keen eye for detail, ensuring smooth coordination between various departments and all involved parties. Proven ability to meet deadlines and prioritize tasks in a fast-paced environment. Eager to contribute creativity and enthusiasm to a team dedicated to producing high-quality publications that captivate audiences.
Overview
8
8
years of professional experience
Work History
Server/Bartender
My Cousin's
Mahopac, NY
10.2022 - Current
- Multi-tasking by listening, writing, and assessing an individual or group's needs.
- Effectively presented and sold daily specials to patrons of all ages and backgrounds.
- Effectively communicated customer orders and allergies with the back of the house to provide an outstanding dining experience to guests.
- Developed rapport with a high volume of daily customers and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees to perform various duties.
- Studied and memorized over 50+ menu items, cocktail recipes, wines, and beers to give quality recommendations to guests.
Office Administrator
Valley Pediatric Dentistry
Jefferson Valley, NY
06.2018 - 05.2024
- Efficiently managed appointment scheduling and maintained patient records using OpenDental, Modento, Dental Intelligence, and TigerView, ensuring accurate and up-to-date information for seamless patient care.
- Demonstrated exceptional customer service by handling inquiries from patients and other offices in person, over the phone, and via email and directed callers to appropriate personnel or departments, or took messages as needed.
- Visited local schools to present the importance of dental hygiene to preschool and elementary school classrooms during Children's Dental Health Month.
- Collaborated closely with the clinical team to provide comprehensive and personalized treatment plans, ensuring the best possible care for patients.
- Utilized strong organizational skills to oversee financial tasks, including verifying insurance eligibility and benefits, following up on outstanding claims, and creating manageable payment plans to alleviate financial concerns for patients.
SUNY Kids E-Board Member
Binghamton University
Binghamton, NY
08.2018 - 05.2022
- Coordinated with Broome County Social Services to provide local underprivileged kids with safe and memorable day trips and activities on a weekly basis.
- Worked with other E-Board members to enforce rules and procedures with 30+ kids to ensure a safe play environment.
- Collaborated with other college clubs to organize and host events for children.
- Recruited members via word of mouth and social media postings.
Dance Instructor
Darcy's Academy of Dance
Mahopac, NY
09.2016 - 06.2018
- Maintained attendance, fees, rehearsal schedules, and a tidy classroom for instruction.
- Managed student behavior in the classroom by establishing and enforcing rules and procedures.
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Selected age-appropriate music and maintained up-to-date knowledge of students' favorite music to incorporate into lessons.
- Developed a trusting and nurturing relationship with students.
- Maintained effective working relationships with staff members, students, and parents.
Concierge
The Royal Dance Competition
02.2018 - 08.2018
- Managed logistics, coordinated schedules, and assisted participants and attendees with their needs.
- Maintained a welcoming atmosphere and ensured a seamless experience for all involved.
Education
Bachelor of Arts - Psychology
Binghamton University
Binghamton, NY12.2021
Skills
- Adaptability
- Attention to Detail
- Communication Skills
- Independent Initiative
- Proficient in Microsoft Office Suite
- Writing Skills
Timeline
Server/Bartender
My Cousin's
10.2022 - Current
SUNY Kids E-Board Member
Binghamton University
08.2018 - 05.2022
Office Administrator
Valley Pediatric Dentistry
06.2018 - 05.2024
Concierge
The Royal Dance Competition
02.2018 - 08.2018
Dance Instructor
Darcy's Academy of Dance
09.2016 - 06.2018
Bachelor of Arts - Psychology
Binghamton University
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