Leilah Holste
Durham
Summary
Dynamic sales associate with proven success at Petland, generating over $200,000 in revenue by leveraging exceptional customer service and sales expertise. Known for building strong relationships and providing personalized experiences, while demonstrating teamwork and problem-solving skills. Committed to maintaining a welcoming environment and achieving sales goals.
Overview
1
1
year of professional experience
Work History
Sales Associate
Petland
10.2023 - 04.2024
- Generated over $200,000 in revenue within 6 months by building strong relationships with customers and successfully selling high-value pets, all while attending high school full-time.
- Earned commission-based sales through expert knowledge of dog breeds, proper pet care, and matching families with the right pets.
- Provided warm, personalized customer service by walking clients through the full adoption process, answering questions, and ensuring a comfortable, informed experience.
- Maintained a clean and organized store environment: restocked inventory, cleaned animal enclosures, sanitized bathrooms, took out trash, and mopped regularly to meet health and safety standards.
- Worked collaboratively with the team to meet sales goals, assist during high-traffic hours, and handle customer concerns with patience and professionalism.
Receptionist
J&F Gemelli
06.2023 - 10.2023
- Delivered exceptional customer service by greeting clients, checking them in and out, answering questions, and ensuring a positive salon experience from start to finish.
- Handled front desk operations including managing appointments, processing payments, and balancing cash and credit transactions.
- Opened and closed the salon independently, ensuring the space was secure, clean, and fully prepared for business hours.
- Maintained a tidy, welcoming environment by organizing and restocking retail shelves, sweeping stations, and keeping the front area spotless.
- Friendly, helpful, and reliable personality which created lasting impressions and client satisfaction.
Education
No Degree - Political Science And Pre-Law
North Carolina State University
Raleigh, NC05-2028
No Degree - Political Science And Pre-Law
Queens University of Charlotte
Charlotte, NC05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Money handling
- Sales expertise
Timeline
Sales Associate
Petland
10.2023 - 04.2024
Receptionist
J&F Gemelli
06.2023 - 10.2023
No Degree - Political Science And Pre-Law
North Carolina State University
No Degree - Political Science And Pre-Law
Queens University of Charlotte
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