Summary
Education
Skills
Warrior Spirit Award and Leader of the Quarter multiple times.
Timeline
Generic

Lei'Lani Dresser

Summary

Results-driven-offering a proven history of achievement during a 33 year career. Talented leader with analytical problem-solving and strategic planning expertise. Solid background of consistently addressing customer issues, delivering industry-leading service and implementing relevant approaches.

Education

High School Diploma -

St John's High School
Staten Island, NY
06.1978

Skills

  • Customer Service Management
  • Staff Training
  • Customer Engagement
  • Regulatory Compliance
  • New Hire Orientation
  • Staff Development and Training
  • Relationship Building
  • Employee Supervision
  • Motivational Leadership
  • Stress Tolerance
  • Coaching and Mentoring
  • Multitasking and Organization

Warrior Spirit Award and Leader of the Quarter multiple times.

Warrior Spirit Award: Given by the Company- recipients are nominated by internal employees.

Leader of the Quarter- Station "Best In" overall performance for the quarter.

Timeline

High School Diploma -

St John's High School
Lei'Lani Dresser