Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leinakea Stephens

Rexburg,ID

Summary

Front Office Assistant skilled in efficiently addressing guest inquiries and providing comprehensive information. Proven track record in enhancing customer satisfaction through prompt service and effective communication. Builds strong rapport with guests and team members to ensure seamless operations.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Zion Ponderosa Ranch and Resort
Orderville, UT
05.2025 - 08.2025
  • Greeted guests warmly, facilitating efficient check-in and check-out processes.
  • Maintained organized and clean front desk area to enhance guest experience.
  • Handled guest complaints professionally, ensuring timely resolution and satisfaction.
  • Entered data into computer systems to ensure accurate records of customer information.
  • Prepared daily shift closing reports and balanced cash register for accurate transaction reflection.

Title 1 Paraprofessional

Cottonwood Elementary School
Colorado City, AZ
01.2025 - 05.2025
  • Facilitated classroom management and student engagement for teachers.
  • Supported students with special needs during instructional activities.
  • Organized educational materials to enhance lesson delivery.
  • Participated in staff meetings to discuss strategies for addressing student needs.
  • Instructed small groups on alphabet, shapes, and color recognition.
  • Utilized evidence-based techniques to promote academic progress and social inclusion.

Front End Cashier

Bee's Marketplace
Colorado City, AZ
11.2022 - 08.2023
  • Processed customer transactions efficiently and accurately at local grocery store.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained clean and organized checkout area for optimal customer experience.
  • Handled cash register operations, including opening and closing procedures.

Education

Associate of Applied Science - Horticulture

BYUI
Rexburg, ID
04-2028

Skills

  • Customer service
  • Effective communication
  • Attention to detail
  • Bookkeeping
  • Problem solving
  • Strong work ethic
  • Quick learner

Timeline

Front Desk Receptionist

Zion Ponderosa Ranch and Resort
05.2025 - 08.2025

Title 1 Paraprofessional

Cottonwood Elementary School
01.2025 - 05.2025

Front End Cashier

Bee's Marketplace
11.2022 - 08.2023

Associate of Applied Science - Horticulture

BYUI

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