Leislie Becerra Reza
Wesley Community and Health Centers
Tempe,AZ
7
years of professional experience
Experienced bilingual medical receptionist with 6+ years supporting patient check-in, insurance verification, EHR updates, and appointment scheduling. Known for strong customer service, time management, and accurate recordkeeping in fast-paced medical offices.
Work History
Front Desk Medical Receptionist
6 Years 9 Months- Managed patient check-in and check-out, maintaining accurate registration and encounter records in EHR systems.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Scheduled, rescheduled, and confirmed appointments while balancing provider calendars and patient access needs.
- Answered high-volume calls, triaged inquiries, and routed messages to appropriate clinical staff.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Education
High School Diploma
Medical Assistant
Skills
Patient registration
Appointment scheduling
Patient scheduling
Insurance verification
Payment collection
Medical records management
Electronic medical records
EMR / EHR
Insurance claims
Medical terminology
EMR EHR
Bilingual
Document management
Scheduling management
Timeline
Front Desk Medical Receptionist
Wesley Community and Health Centers
01.2020 - CurrentRead More
Carrington College
Medical Assistant
Read More
Humanities And Sciences Academy
High School Diploma
Read More