Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lela Simmons

Orlando,FL

Summary

Upbeat hostess excels in assisting customers and helping other staff. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

Night Shade Lounge Orlando
Orlando, FL
01.2024 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Teacher's Assistant

Alpine Academy
Oviedo, FL
10.2023 - Current
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Supported classroom maintenance and upkeep, organizing books and materials.

Behavior Technican

Indigo Kids Behavioral Learning
Orlando, FL
08.2022 - 06.2023
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.

Education

Bachelor of Arts - Psychology

University of South Florida
Tampa, FL
05.2006

High School Diploma -

Edgewater High School
Orlando, FL
05.2002

Skills

  • Customer Service
  • Multitasking proficiency
  • Effective Time Management
  • Team Collaboration
  • Greeting guests
  • Telephone reception
  • Bar terminology
  • Reliable and Trustworthy
  • Cleaning and sanitation

Certification

  • ServSafe

Timeline

Host

Night Shade Lounge Orlando
01.2024 - Current

Teacher's Assistant

Alpine Academy
10.2023 - Current

Behavior Technican

Indigo Kids Behavioral Learning
08.2022 - 06.2023

Bachelor of Arts - Psychology

University of South Florida

High School Diploma -

Edgewater High School
Lela Simmons