Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lelean Jahlul

Richmond,TX

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Server Trainer

Chuy's Fine Tex-Mex
10.2021 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Receptionist

Brownstone Dental
05.2024 - 10.2024
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Shift Leader

Zoe's Kitchen Inc.
05.2020 - 01.2023
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.

Team Leader

CAVA
02.2022 - 09.2022
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Personal Nanny

Dr. Farah Zwain
03.2020 - 08.2021
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Taught children everyday skills and language.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.

Education

Associate of Science - Medical Science

Houston Community College
Houston, TX
12-2025

High School Diploma -

Bellaire High School
Bellaire, TX
05-2022

Skills

  • New employee mentoring
  • Order Accuracy
  • Point of Sale (POS) system operations
  • Guest Relations Management
  • Office Management
  • Administrative Support
  • Organization skills
  • Multitasking and prioritization

Languages

Arabic
Native or Bilingual

Timeline

Receptionist

Brownstone Dental
05.2024 - 10.2024

Team Leader

CAVA
02.2022 - 09.2022

Server Trainer

Chuy's Fine Tex-Mex
10.2021 - Current

Shift Leader

Zoe's Kitchen Inc.
05.2020 - 01.2023

Personal Nanny

Dr. Farah Zwain
03.2020 - 08.2021

Associate of Science - Medical Science

Houston Community College

High School Diploma -

Bellaire High School

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Lelean Jahlul