Lena McCain
Summary
Employee with proven customer service and money handling skills honed at Roanoke Ace Home Center. Excelled in fostering customer relationships, enhancing team collaboration, and managing financial transactions accurately. Demonstrates exceptional problem-solving abilities and an outgoing personality, ensuring high levels of customer satisfaction and repeat business.
Overview
8
8
years of professional experience
Work History
Sales Associate
Roanoke Ace Home Center
11.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Dispatcher
Randolph County E-911
03.2018 - 06.2019
Server/Cashier
Gedney's Restaurant & Grill
08.2016 - 03.2018
Education
High School Diploma -
Woodland High School
Woodland, AL05.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
- Reliable and punctual
- Money Handling
References
Freddy Brown 334-863-4060
Jason Pike 334-863-8145
Keith Richardson 334-436-0634
Ken Nix 770-364-2678
Timeline
Sales Associate
Roanoke Ace Home Center
11.2021 - Current
Dispatcher
Randolph County E-911
03.2018 - 06.2019
Server/Cashier
Gedney's Restaurant & Grill
08.2016 - 03.2018
High School Diploma -
Woodland High School