Lena Pratt
Tulsa,OK
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Always up for a challenge, and the patience to handle it.
Overview
2
2
years of professional experience
Work History
Store Manager
Lorentz Wireless
11.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Bakery Clerk
Brookshire Grocer's
11.2021 - 09.2022
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
Education
High School Diploma -
Booker T. Washington High School
Tulsa, OK05.2021
No Degree - Criminal Justice & Practical Law
Tulsa Technology Center
Tulsa, OK04.2020
Skills
- Store operations
- Google Suites
- Data Entry
- Customer Service
- Patience
- Efficiency & Organization
- Friendly and Positive
- Adaptable and Flexible
- Punctual and Reliable
Timeline
Store Manager
Lorentz Wireless
11.2022 - Current
Bakery Clerk
Brookshire Grocer's
11.2021 - 09.2022
High School Diploma -
Booker T. Washington High School
No Degree - Criminal Justice & Practical Law
Tulsa Technology Center