Lency Brown
Augusta,GA
Summary
Highly skilled and dedicated healthcare professional with 6 years of experience in Electronic Health Record (EHR) systems and MHS Genesis implementation. Proficient in system analysis, training, troubleshooting, and supporting healthcare providers in optimizing workflows and ensuring the highest standards in patient care. Expertise in EHR integration, data management, and providing technical support within military healthcare systems. Proven ability to manage complex projects, improve operational efficiency, and ensure compliance with healthcare regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Coordinator
Level Touch
Fort Eisenhower, GA
12.2022 - Current
- Lead the deployment, maintenance, and optimization of the MHS Genesis Electronic Health Record system within DoD healthcare facilities.
- Collaborate with clinical and IT teams to ensure seamless integration of MHS Genesis across military health clinics, hospitals, and outpatient facilities.
- Provide training and support to healthcare providers and staff on utilizing MHS Genesis to improve clinical workflows and enhance patient care.
- Manage the troubleshooting and resolution of technical issues within MHS Genesis, ensuring minimal disruption to operations.
- Coordinate with the VA to ensure interoperability between MHS Genesis and VistA for continuous care of service members transitioning to veteran status.
- Recognized by management for providing exceptional customer service.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.Developed project plans to ensure successful implementation of EHR systems.
- Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
Facilities Manager
H-2
Augusta, GA
01.2020 - 04.2021
- Led successful implementation of Electronic Health Records (EHR) systems for multiple healthcare organizations, with a focus on optimizing patient information management, data sharing, and clinical decision support.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Conducted needs assessments and provided recommendations for selecting and customizing EHR systems to meet specific clinical requirements.
- Supported the training of healthcare providers on EHR functionalities, such as documentation, medication management, and patient data tracking.
- Ensured compliance with federal regulations (HIPAA, HITECH) and industry standards during the deployment of EHR solutions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Spencer High School
Columbus, GA05-2012
Bachelor of Science - Criminal Justice
Purdue University
West Lafayette, INSkills
- Electronic health records
- System integration
- Data analysis
- Project management Genesis implementation and support
- Electronic Health Record (EHR) systems management
- Healthcare IT solutions and workflow optimization
- System integration and data migration
- User training and technical support
- Regulatory compliance (HIPAA, HITECH)
- Data analysis and reporting
- Troubleshooting and problem-solving
- Project management and cross-functional collaboration
- Communication and documentation
Certification
- Microsoft Office
- SharePoint
- EHR
- Excel
- Teams
- SQL
- Service Now
- HIPAA
Timeline
Account Coordinator
Level Touch
12.2022 - Current
Facilities Manager
H-2
01.2020 - 04.2021
High School Diploma -
Spencer High School
Bachelor of Science - Criminal Justice
Purdue University