Lenkeisha Bolton
Bloomfield,NJ
Summary
Dynamic leader with proven expertise in workflow planning and training, honed at companies like EMD Professional Service LLC. Excelled in fostering team collaboration and enhancing productivity through effective scheduling and calendar management. Achieved significant improvements in customer engagement and employee performance by implementing strategic initiatives and leveraging documentation control.
Overview
10
10
years of professional experience
Work History
Office Supervisor
EMD Professional Service LLC
02.2024 - Current
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
Case Manager
Lifespire
10.2022 - 02.2024
- Developed crisis management plans for at-risk clients.
- Coordinated referrals for clients to ensure timely access to services.
- Developed individualized care plans for improved client outcomes.
- Improved service outcomes with effective team collaboration.
Sales Manager
Athena’s Touch Inc
01.2019 - 09.2022
- Streamlined sales workflows to reduce bottlenecks and accelerate closing cycles.
- Encouraged cross-training for improved versatility and team collaboration.
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Utilized data analytics to refine sales techniques for improved customer engagement.
Manager
Victoria Secret
03.2015 - 01.2019
- Managed budgets for various departmental initiatives.
- Streamlined communication processes to foster transparency among departments.
- Conducted performance evaluations to identify areas for employee growth.
- Coordinated recruitment efforts to attract top talent.
- Implemented training programs for enhanced employee skills.
- Managed and motivated employees to be productive and engaged in work.
Education
Bachelor In Medical Laboratory Science - Nursing Practice
Nassau Community College
Garden City, NY05.2014
Associate Degree In Nursing - Nursing
University of Miami
Miami, FL05.2011
Skills
- Scheduling and calendar management
- Training and coaching
- Workflow planning
- Documentation and control
Timeline
Office Supervisor
EMD Professional Service LLC
02.2024 - Current
Case Manager
Lifespire
10.2022 - 02.2024
Sales Manager
Athena’s Touch Inc
01.2019 - 09.2022
Manager
Victoria Secret
03.2015 - 01.2019
Bachelor In Medical Laboratory Science - Nursing Practice
Nassau Community College
Associate Degree In Nursing - Nursing
University of Miami
Similar Profiles
Robert LauriaRobert Lauria
Owner at Lauria Professional Restoration Service, LLCOwner at Lauria Professional Restoration Service, LLC
Shalini RandallShalini Randall
Manager of Accounts Payable/Receivables at Professional Technical Service, LLCManager of Accounts Payable/Receivables at Professional Technical Service, LLC
Aiden DouganAiden Dougan
Laborer at EMD Contracting, LLCLaborer at EMD Contracting, LLC