Experienced in emergency medical services, highly organized and detail-oriented. Diverse background, bringing strong interpersonal and communication skills. Demonstrated ability to work under pressure and effectively manage high-stress situations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bus Driver / FIW – Fueling, inspection and washing
Walt Disney World
07.2021 - Current
Comply with traffic regulations to operate Disney motor coaches in a safe and courteous manner
Pick up and drop off guests at resorts and parks maintain expert knowledge of all on stage and backstage routes on Disney property
Performed daily inspections and preventative maintenance on large commercial vehicles, ensuring mechanical systems, brakes, fluids, and safety equipment were operational
Followed strict safety protocols and regulatory procedures, adhering to established guidelines for public and environmental safety
Maintained detailed logs and reports, documenting vehicle conditions, inspections, and incidents
Deputy Tax Collector
Lake County Tax Collector's Office
10.2020 - 06.2021
Prepares and issues routine motor vehicle registration and tag renewals, animal, hunting and fishing, titles, driver licenses and related documents
Verifies authenticity of legal documents and determines individual's legal presence in this state/county
Responded to inquiries from public by researching and providing information concerning fees, bills, permits, registrations, tags, titles, licenses, and related matters
Determines customer's needs and acts as advocate to complete all transactions
Operates personal computers using word processing, spreadsheets, and databases, copiers, validators, and other standard office equipment
Emergency Medical Paramedic/EMT (N.Y.C Fire Dept-911-System)
NEW YORK PRESBYTERIAN HOSPITAL
10.1997 - 02.2019
Fire Department 911 System, responded to 911 calls- Utilized Basic Life Support equipment
Provided non-invasive shock treatment, performed CPR, and managed environmental emergencies
Demonstrated decision making skills, ability to delegate responsibility
Strong interpersonal skills when working across multiple agencies
Operated emergency vehicles to transport critical patients
Maintained calm mental fortitude while performing with efficiency in high-pressure situations
Quickly recognized patient needs based on conditions and administered medications for trauma, medical emergencies, and emergency childbirth situations
Education
Associate of Science - Health Services Management
Lake-Sumter State College
Student Services Building, 9501 US-441, Leesburg,
06-2027
Paramedic Program
Saint Vincent's Catholic Medical Center of N.Y
New York, NY
06-2000
Skills
Proficient in Microsoft Word, Excel, spreadsheets, databases
Meticulous and self-directed
Able to communicate effectively with wide range of people, by showing interest and carefully listening to their needs
Ability to simultaneously listen, communicate, interpret, and enter data into computer terminal with accuracy and speed
Excellent Management, Leadership and Team building skills
Data collection and entry of confidential information
Sales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation ClubSales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation Club
Customer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney SpringsCustomer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney Springs