Lenscya Petit-frere
Carteret
Summary
Proven Patient Coordinator with expertise in appointment scheduling and insurance verification demonstrated at Family Care Specialist. Skillful in critical thinking and document filing, I consistently enhance patient satisfaction and office efficiency. My dedication to reliability and proficiency in Heartsaver First Aid CPR AED ensures superior patient care and operational excellence. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Twin Boro
Parlin
09.2024 - Current
- Checked patients in and out for appointments and collected co-payments.
- Prepared new patient charts with required documentation and updated existing files as needed.
- Answered incoming phone calls in a professional manner and provided accurate information about services offered by the clinic.
- Managed front desk operations by maintaining a neat reception area and ensuring proper use of office equipment.
- Scheduled and confirmed patient appointments and consultations.
- Called patients to confirm scheduled appointments and obtain additional details.
- Processed payments through credit card machines or other electronic payment systems as required.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Entered insurance, demographics and health history into patient database.
- Scheduled patients' appointments and made reminder calls prior to their visits.
PATIENT COORDINATOR
Great Expressions
Union
03.2021 - 01.2022
PATIENT COORDINATOR/MEDICAL ASSISTANT
Family Care Specialist
Ocala
02.2019 - 11.2020
- Scheduled appointments, Answered calls, Triaged Patients, Attached documents in patients chart, Took patients vitals (weight, height, temp, respiratory), Called Patients with results (Labs/X-ray), Administered Vaccines(Flu, Pneumonia, Vitamin B12)
- Scheduled appointments, Answered calls, Verified insurances, Attached documents in patients chart, Assisted with Referrals
PATIENT COORDINATOR
Premier Pediatrics
Ocala
08.2018 - 02.2019
- Greeted Patient, Scheduled appointments, Processed payments, Answered calls, Verified insurances & Co payments, Filed charts
DENTAL RECEPTIONIST
Hannubal Gopalaswamy Dental Services
Spring Valley
04.2017 - 03.2018
Education
Bachelor of Science (B.S.) - HEALTHCARE ADMINISTRATION
Monroe College
06-2025
CLINICAL MEDICAL ASSISTING -
Rasmussen College
Ocala01.2020
Manhattan Institute
01.2008
Skills
- Critical Thinking Skills
- Document filing
- Heartsaver First Aid CPR AED
- Punctual and Hardworking
- Insurance verifying
- Registration and Scheduling
- Reliability
- Appointment Scheduling
- Time management
- Internet research
- Proficient with MS Office
- Collect database
- Filing & Data Entry
- Team Leadership
- Fluent in Creole
- Telephone & Front Office Reception
Timeline
Patient Care Coordinator
Twin Boro
09.2024 - Current
PATIENT COORDINATOR
Great Expressions
03.2021 - 01.2022
PATIENT COORDINATOR/MEDICAL ASSISTANT
Family Care Specialist
02.2019 - 11.2020
PATIENT COORDINATOR
Premier Pediatrics
08.2018 - 02.2019
DENTAL RECEPTIONIST
Hannubal Gopalaswamy Dental Services
04.2017 - 03.2018
Bachelor of Science (B.S.) - HEALTHCARE ADMINISTRATION
Monroe College
CLINICAL MEDICAL ASSISTING -
Rasmussen College
Manhattan Institute