Lenymol Cherian

Customer Service: Greet guests warmly, answer questions, and resolve issues with a positive attitude.

Cash Handling: Operate Point of Sale (POS) registers, process cash, credit, and lottery sales, and balance shift paperwork.

• As a professional Game Presenter, I host live-streamed online casino games in English, guiding players through game rules and gameplay while engaging with an international audience in real time.
• Present and facilitate live-streamed casino games (e.g., roulette, blackjack, poker) in English, ensuring clear communication of rules, gameplay, and outcomes.
• Maintain high-energy engagement to entertain and retain players.
• Address international players professionally via live chat, answering questions and resolving issues in real time.
• Foster a fun, inclusive, and fair gaming environment.
• Monitor gameplay to prevent fraud or rule violations, adhering to strict regulatory and company policies.
• Report technical issues or suspicious activity to the relevant team.
• Operate gaming software, manage live streaming equipment, and ensure seamless audiovisual quality.
• Verify bets, payouts, and game results accurately.
• Meet KPIs (e.g., audience retention, player satisfaction).
• Stay updated on game rules, industry trends, and compliance requirements.

• Support financial operations by maintaining accurate records, assisting with financial reporting, and ensuring compliance with accounting standards.
• Maintain and update general ledger accounts, ensuring accurate data entry for invoices, expenses, and transactions.
• Assist in accounts payable/receivable processing, including vendor payments and customer invoicing.
• Prepare monthly bank reconciliations and balance sheet schedules.
• Support senior accountants in generating financial statements (P&L, balance sheets, cash flow).
• Assist with tax filings (VAT, payroll, income tax)
• Help with internal/external audits by organizing documentation and resolving discrepancies.
• Aid in budget preparation and variance analysis.
• Compile financial data for management reviews.