Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leo (Dallas) Oster

River Falls,United States

Summary

Working in customer service for nearly five years has given me the opportunity to improve myself and work through difficult situations. I navigated customer satisfaction in food service at Dunkin’ and Atami Steak and Sushi, and again in retail at Sally Beauty by honing my skills and realizing my ability to be greater than I had ever thought. Working at Animal Atlanta, I cared for the animal housed there as I would care for my own, as their well-being relied on my responsibility. Although it was quite a weight to carry it helped me improve my knowledge of the animals as well as learn the mental skills to be able to carry the pressure of responsibility. My favorite part of working with the general public is knowing I have an impact on the customers I interact with, and also being mindful of that when I myself am having a hard day. A friendly smile or positive interaction can change someone’s entire outlook on the day, and if I can make a customer’s experience in my workplace a positive one I will continue to strive for that every time I clock in.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Sally Beauty
Woodbury, MN
03.2026 - Current

• At Sally Beauty of Woodbury, Minnesota (Store 2678) I have a wonderful time interacting with my fellow coworkers and especially customers. As a very outgoing, energetic person I enjoy greeting customers with a smile, and building relationships by demonstrating knowledge of products and asking questions, as well as taking their own concerns into account. I have experience in answering the store phone and handling customer inquiries over the phone. In addition, I always encourage self-expression and identity in customers and coworkers alike. I also demonstrate responsibilities such as remaining punctual, opening and closing the store, assisting with shipment, back stock, counts, communication between employees, cash handling, and proper maintenance of hazardous waste. I also take pride in being trusted by my current management to handle deposits and bank runs in her absence. Other responsibilities I handle daily include hourly behavior charting, continuation of educating myself to broaden my understanding of different products and situations, store organization, cleaning, and assisting in training of new employees.

Crew Member/Animal Handler

Animal Atlanta
Woodstock, GA, United States
02.2025 - 08.2025
  • As a staff member and animal handler at Animal Atlanta, I handled duties such as maintaining cleanliness of the establishment and the animal's enclosures. I also provided customer service and advice to pet owners looking for assistance. I handled animals such as rodents (rats, mice, rabbits, gerbils, hamsters etc.), reptiles (lizards, tortoises, snakes, frogs) avians, dogs, and cats.

Crew Member

Dunkin'
Acworth, US, United States
08.2024 - 11.2024
  • At Dunkin’ I handled opening and closing shift duties, prepared food items and beverages, handled cash and worked the drive-thru. I also maintained store cleanliness and sanitation of surfaces where food was prepared.

Server

Atami Steak and Sushi
Acworth, US, United States
09.2022 - 09.2022
  • At Atami Steak and Sushi I handled tasks such as minor food preparation, cash handling, customer service, serving food to dine in tables, and preparing to-go orders. I also participated in maintaining cleanliness of the restaurant and establishing communication between staff.

Education

Not graduated -

North Paulding High School
Dallas, GA

Skills

  • Customer Engagement
  • Safety Protocols
  • Sales Techniques
  • Cleanliness Standards
  • Animal Care
  • Problem Solving
  • Communication Skills
  • Team Collaboration
  • Food Preparation
  • Cash Handling
  • Sanitation Practices
  • Customer Service
  • Animal Handling
  • Friendliness
  • Building customer relationships
  • Customer satisfaction
  • Hazardous waste management
  • Leadership

Timeline

Beauty Advisor

Sally Beauty
03.2026 - Current

Crew Member/Animal Handler

Animal Atlanta
02.2025 - 08.2025

Crew Member

Dunkin'
08.2024 - 11.2024

Server

Atami Steak and Sushi
09.2022 - 09.2022

Not graduated -

North Paulding High School
Leo (Dallas) Oster