Leon A. Langford
Covington,GA
Summary
Highly motivated individual with a strong drive to tackle new challenges and adapt quickly to unfamiliar situations. Demonstrates proactive behavior and excellent interpersonal and communication skills. Known for innovative thinking and reliability, with a proven ability to handle multiple tasks and manage time efficiently. Exhibits a strong ethical commitment and dedication to completing assignments. Skilled at working independently or collaboratively as part of a team to achieve operational goals and objectives for the company's overall benefit.
Overview
12
12
years of professional experience
Work History
CAT/Complex Property Claims Adjuster
Bankers Financial Corporation
01.2020 - Current
- Company Overview: Contracted for Bankers Insurance Claims
- Interprets and apply policy coverage to loss
- Communicates policy coverage and benefits to public adjuster, attorneys and insured
- Investigates and documents cause of loss and area of origin
- Create, review, and/or approve estimates for the cost of repairs or replacement of damaged or destroyed property
- Report findings of investigation, coverage interpretation and damage estimates to company
- Negotiate with public adjusters, attorneys, insured, contractors, and vendors
- Properly document all file activity
- Handles escalated and unresolved issues
- Contracted for Bankers Insurance Claims
Property Loss Specialist, CAT/Litigation Complex Property Claims Team Lead
UPC Insurance
01.2016 - 01.2020
- Company Overview: Contracted for UPC Insurance Claims
- Interprets and apply policy coverage to loss
- Communicates policy coverage and benefits to public adjuster, attorneys and insured
- Investigates and documents cause of loss and area of origin
- Create, review, and/or approve estimates for the cost of repairs or replacement of damaged or destroyed property
- Report findings of investigation, coverage interpretation and damage estimates to company
- Negotiate with public adjusters, attorneys, insured, contractors, and vendors
- Properly document all file activity
- Responsible for overseeing a team of 5+ Homeowners’ Property Claims Adjusters overseeing claims for first party property losses from inception through close
- Reviews reserve amounts on claims over the authority of the individual examiner
- Handles escalated and unresolved issues
- Ensures claims files have adequate documentation made by claims examiners
- Contracted for UPC Insurance Claims
Claims Adjuster
Progressive Insurance Company
01.2013 - 01.2016
- Managed an extremely high pending and competitive claims department
- Determined coverage and liability after obtaining recorded statements from all involved parties
- Patiently explained coverage to insured to ensure they understood their policies
- Evaluated injury claims and contacted providers, attorneys, and ordered medical records
- Obtained settlement releases in exchange of agreed settlements with injured parties
- Worked closely with agents, body shops, and medical providers to resolve claims
- Appraised vehicle damages, determined
- Directed claims negotiations within allowable limit of $50,000 and supported successful litigations for advanced issues.
Education
High School -
Riverdale High School
Riverdale, GA06.1997
No Degree -
Clayton State University
Morrow, GASkills
- Microsoft Office Word
- Microsoft Office Excel
- Microsoft Office Outlook
- Microsoft Office PowerPoint
- Xactimate
- Claims processing
- Claims investigation
- Damage assessment
- Policy interpretation
- Fraudulent claims investigation
- Risk management
Accomplishments
- Supervised team of 10+ staff members.
- Documented and resolved complex claims which led to negotiated settlements.
Criticalskills
- Proficient in Microsoft Office Word, Excel, Outlook, and PowerPoint.
- Competent in Xactimate and XactAnalysis software.
- Customer service oriented, with strong problem solving skills.
- Ability to work in fast-paced environment.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- State Farm General Estimatics Certification
- State Farm Policy Certification
- Certified Data Professional (CDP)
- Certified Supply Chain Professional (CSCP)
- Alpine Intel Tornado Claim Certification
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceTimeline
CAT/Complex Property Claims Adjuster
Bankers Financial Corporation
01.2020 - Current
Property Loss Specialist, CAT/Litigation Complex Property Claims Team Lead
UPC Insurance
01.2016 - 01.2020
Claims Adjuster
Progressive Insurance Company
01.2013 - 01.2016
High School -
Riverdale High School
No Degree -
Clayton State University
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