Leon Von Trotha
The Woodlands
Summary
Adaptable manager demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Spring Creek Barbecue
Shenandoah
04.2022 - 04.2025
- Supervised daily operations and staff to ensure efficient service delivery.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained new employees on company policies and customer service standards.
- Conducted performance evaluations and provided feedback to team members.
- Implemented food safety practices to comply with health regulations.
- Resolved customer complaints promptly to enhance dining experiences.
- Coordinated team meetings to discuss operational improvements and updates.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
Associate of Science - Aerospace Engineering
Lone Star College System
Montgomery, TX01.2020
Skills
- Strong work ethic
- Inventory management
- Regulatory compliance
- Employee training
- Bicycle restoration
- Problem solving
- Staff supervision
- Culinary experience
- Customer service
- Team leadership
- Conflict resolution
- Effective communication
- Time management
- Adaptability
- Task delegation
- Staff development
- Staff training and development
- Equipment maintenance
- Basic plumbing
Languages
Bilingual-German (Native)
References
- Xavier, Allen, Former Superior, 832-745-6899
- Ryan, Bradshaw, Former Superior, 214-449-7940
- Issac, Haziq, Former Lead Superior, 832-909-3543
- Nathan, Falk, Former Lead Superior, 361-229-5891
Volunteer Experience
Lone Star College Montgomery, Volunteer, 2019-11, 2019-12, Volunteered to help organize the honors college event for the Fall 2019. Jobs included keeping the facilities clean and ensuring both setup and cleanup were done in a timely manner, with meeting the set requirements.
EXPERIENCE
- JULY 2024 – CURRENT DATE
- Bicycle Restoration, Upholding the Past
- What started out as keen interest in Bicycles, riding, assembling and learning about their history, evolved into the art of Restorations of parts of History. These include complete ground up rebuild using original and time accurate parts or restoration of stock parts.
- APRIL 2022-APRIL 2025
- Staff->Associate Manager->Manager, Spring Creek Barbeque Shenandoah
- Trained in all at the restaurant with excellent record. These jobs include but are not limited to Line/Prep Cook, Runner, Cash, Busser, Bread (Baking). During the year 2023 was moved up to Associate-Management and later to Full-Time-Management, due to excellent customer service, marketing of foods, and leadership. Furthermore, was cross-trained to Pit-Master and only required 2 days of training to complete the store opening without further assistance. Took part in turning the location from an average performance to a top location of the company, both in sales, labor, and waste management.
Affiliations
Driven to in bring back to live the classic cycles from 1910-1960s, either thru deep mechanical restoration preserving the history on the coatings or as a full rewind to factory fresh.
Accomplishments
- 2nd youngest Manager in previous Company
- Staff->Associate Manager->Manager in less than a year
- Earned Highschool GED and Associate same month at 18
Certification
- TABC Certified
- Managers Food Handlers
Languages
German
Native/ Bilingual
References
References available upon request.
Timeline
Manager
Spring Creek Barbecue
04.2022 - 04.2025
Associate of Science - Aerospace Engineering
Lone Star College System
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