Leonard Dorsey
Athens
Summary
Results-driven individual with experience in retail and educational settings. Known for excellent teamwork and problem-solving abilities, contributing to enhanced operational efficiency and customer satisfaction. Eager to leverage these strengths to proved a positive work atmosphere.
Overview
6
6
years of professional experience
Work History
Cashier
Buccee's
Athens, AL
01.2026 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout areas.
- Collaborated with team members to ensure smooth store operations.
Assistant Store Manager
Dollar General
Huntsville, AL
07.2024 - 10.2025
- Assisted in managing daily store operations and ensuring compliance with company policies.
- Coordinated staff schedules to optimize coverage and enhance customer service experience.
- Supported inventory management processes, including stock replenishment and organization.
- Trained new employees on operational procedures and customer service standards.
Paraprofessional
Madison County School System
Madison, AL
08.2022 - 04.2024
- Supported classroom activities by assisting teachers with lesson implementation and student engagement.
- Facilitated small group instruction to enhance learning outcomes and provide individualized support.
- Monitored student progress, documenting observations to inform instructional strategies and interventions.
- Collaborated with special education staff to adapt materials for diverse learning needs and abilities.
Head Custodian
Madison County School System
Madison, AL
01.2020 - 07.2022
- Supervised daily cleaning operations to ensure compliance with health and safety standards.
- Trained and mentored custodial staff, enhancing team performance and service quality.
- Implemented efficient cleaning schedules, improving facility maintenance and reducing downtime.
- Conducted regular inspections of school facilities to identify maintenance needs and address issues promptly.
Education
High School Diploma -
William Penn
New Castle, DESkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team Player
- Problem Solver
Timeline
Cashier
Buccee's
01.2026 - Current
Assistant Store Manager
Dollar General
07.2024 - 10.2025
Paraprofessional
Madison County School System
08.2022 - 04.2024
Head Custodian
Madison County School System
01.2020 - 07.2022
High School Diploma -
William Penn