LEONARDO DEMELO
Miami Gardens,USA
Summary
Dynamic and results driven with a strong background in sales, client relationship building, and team leadership. Known for exceptional communication and active listening skills, I thrive in high pressure environments and consistently deliver high level service with attention to detail. With a deep passion and expertise in luxury vehicles especially German brands like BMW, Mercedes, Audi, and Porsche. I connect easily with clients who value quality and sophistication. Fluent in English and Portuguese, and proficient in Spanish, I bring versatility and cultural awareness to every interaction.
Overview
3
3
years of professional experience
Work History
Chief of Sales
VibeDigital
01.2025 - Current
- At VibeDigital, a full-service digital agency, I serve as the Chief of Sales. I lead a small sales team where my main focus is guiding, training, and keeping the team on track to hit performance goals. I'm responsible for developing the sales process, closing high-value deals, and ensuring every team member is equipped to bring in new clients and represent the brand at a high level.
- Lead sales efforts for a digital agency offering web apps, mobile apps, CRMs, and AI solutions.
- Built and executed sales scripts, client acquisition strategies, and team training.
- Responsible for closing deals, onboarding clients, and managing performance of a small sales team.
Guest Experience
Four Seasons Hotels & Resorts
03.2025 - 06.2025
- Dedicated with experience at the Four Seasons, focused on creating exceptional guest experiences. Skilled in building genuine connections with clients, ensuring all guests are warmly welcomed, comfortably seated, and fully enjoying their visit. Committed to delivering top tier service in a fast paced, luxury environment. My overall experience at the Four Seasons is amazing although I'm seeking something in the 'sales field' for better opportunities and overall growth.
- Delivered five-star service in a luxury hospitality environment.
- Ensured seamless guest experiences through warm welcomes, attentive service, and seating arrangements.
- Built genuine client relationships and supported team operations.
Food Runner / Expo
Omakai Sushi
10.2024 - 01.2025
- My time working at Omakai sushi was great, I started working as a busboy and quickly built my way up to being a food runner/ expo. Working there gave me a really good understanding of omakase style sushi. My job there consisted of making sure the kitchen was on point with the orders and didn't make any extra items, I ran the food and explained to each customer what fish they were eating, where it came from, what toppings were on it, and what type of sauce was served with it. Overall my experience there was great. I got along with all of the staff and it was overall a great place to be a part of.
- Promoted from busboy to food runner, ensuring precise kitchen execution.
- Educated guests on dishes, origins, ingredients, and flavor profiles.
- Maintained strong kitchen-floor communication for smooth operations.
Main Waiter
Mello Bistro
11.2022 - 07.2024
- During my tenure at Mello Bistro, I began as a busboy and quickly advanced to the role of main waiter due to my dedication and skills. As a busboy, I maintained a clean and organized dining area, swiftly clearing tables and resetting place settings, which contributed to a welcoming environment for guests. I assisted with food preparation tasks and supported waitstaff, enhancing the overall dining experience through attentive service.As the main waiter, I provided exceptional customer service, ensuring a seamless dining experience for our patrons. I managed customer orders with precision, efficiently handled POS systems, and effectively promoted daily specials. My responsibilities included opening and closing procedures, maintaining high operational standards, and managing staff and operations to ensure seamless shifts with team members. My problem-solving skills and ability to perform under pressure ensured customer satisfaction and contributed to repeat business and numerous positive reviews on Google Reviews, where my name was frequently mentioned for outstanding service. I built thoughtful relationships with customers, leading to many regulars who dined repeatedly because of the exceptional experience I provided.
- Advanced from busboy to main waiter through strong performance and service.
- Managed POS systems, daily specials, and guest satisfaction.
- Received frequent positive reviews; built a loyal clientele through attentive service.
Busboy / Prep
Carpaccio
06.2022 - 07.2022
- During my time as a busboy and in performing prep work at Carpaccio, I was responsible for maintaining a clean and organized dining area by promptly clearing tables, resetting place settings, and ensuring an inviting environment for guests. I assisted the waiters and staff with keeping a clean and organized workspace. I supported waitstaff by quickly responding to customer needs, enhancing the overall dining experience through attentive service. By working effectively with front-of-house staff, I ensured smooth operations during peak dining hours. My strong attention to detail and efficiency in completing tasks significantly contributed to the overall success of the restaurant.
- Maintained clean and organized dining areas.
- Assisted kitchen and waitstaff to ensure smooth dining operations.
- Delivered attentive, responsive service during peak hours.
Education
High School Diploma -
Tottenville Highschool
Staten Island, NY06-2023
Skills
- Sales & Negotiation
- Client Relationship Building
- Luxury Car Expertise (German Brands: BMW, Mercedes, Audi, Porsche)
- Excellent Communication & Active Listening
- High Attention to Detail
- Leadership & Team Training
- Adaptable Under Pressure
- Fluent in English and Portuguese; Proficient in Spanish
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Guest Experience
Four Seasons Hotels & Resorts
03.2025 - 06.2025
Chief of Sales
VibeDigital
01.2025 - Current
Food Runner / Expo
Omakai Sushi
10.2024 - 01.2025
Main Waiter
Mello Bistro
11.2022 - 07.2024
Busboy / Prep
Carpaccio
06.2022 - 07.2022
High School Diploma -
Tottenville Highschool
Similar Profiles
Daphne WilliamsDaphne Williams
Preparation & Flow Leader - Receiving at IKEAPreparation & Flow Leader - Receiving at IKEA
STACY CLINCHSTACY CLINCH
HEAD CUSTODIAN at MIAMI-DADE COUNTY PUBLIC SCHOOLSHEAD CUSTODIAN at MIAMI-DADE COUNTY PUBLIC SCHOOLS
Dina AmayaDina Amaya
MOBILIZATION TEAM at COMPASS GROUP | ESFM, EUREST SERVICES & FLIK HOSPITALITYMOBILIZATION TEAM at COMPASS GROUP | ESFM, EUREST SERVICES & FLIK HOSPITALITY
S. PRAVEEN KUMARS. PRAVEEN KUMAR
Chief Manager Sales - South India at AirIndia Express Pvt. Ltd.Chief Manager Sales - South India at AirIndia Express Pvt. Ltd.
PRABU K KPRABU K K
Chief Manager- Sales- Precious Metals at Karur Vysya BankChief Manager- Sales- Precious Metals at Karur Vysya Bank