Leonardo Lion
Visalia,CA
Summary
Dedicated Lennar professional with 4 years of progressive experience in both sales operations and field construction, offering a unique, company-trained perspective on the homebuyer journey. Proven expertise in CRM management (Salesforce), lead communication, and sales pipeline support as a Field Sales Administrator, directly managing prospect interactions and generating critical reports. Enhanced this commercial understanding with hands-on field experience as a Construction Manager Trainee, gaining deep insight into build quality, scheduling, and the final delivery process. Eager to leverage this comprehensive knowledge of Lennar's sales cycle from inquiry to move-in to excel as an Internet Sales Coordinator, effectively converting online leads into delighted homeowners.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Sales Admin
Lennar
08.2024 - Current
- Processed correspondence and prepared reports using Microsoft Word and Excel, ensuring accuracy and timely completion.
- Supported sales teams by collecting and disseminating critical information to community teams and division management, facilitating smooth day-to-day operations.
- Maintained and organized all department files, ensuring easy retrieval and systematic updates of critical documents.
- Assisted in sales and marketing activities, including invoice and data entry.
- Played a key role in the launch of new Welcome Home Centers, coordinating legal document duplication, supply procurement, and temporary staffing.
- Utilized CRM and JD Edwards systems to manage customer data, track sales activities, and generate community performance reports.
- Provided comprehensive daily support to all New Home Consultants, acting as a central hub for information flow, task coordination, and administrative needs.
- Managed buyer communication within Salesforce, utilizing calls, emails, and texts to maintain consistent engagement and prompt follow-up.
- Owned data integrity in Salesforce by meticulously updating contact records, logging all interactions, and tracking buyer status to ensure an accurate sales pipeline.
Construction Manager Trainee
Lennar
02.2023 - 08.2024
- Assist in scheduling and ensure the workmanship of all trades by inspecting and approving trade partner’s work.
- Ensure that the work is in compliance with city/county requirements and building codes per municipality.
- Maintain records of all changes in the community, such as change order and/or purchase orders.
- Coordinate with the Purchasing Department regarding budgets and quality of trade partners.
- Coordinate with Construction Manager and New Home Consultants on delivery schedule.
- Ensure timely home completions and deliveries.
Jr. Construction Field Assistant
Lennar
03.2022 - 02.2023
- Create an exceptional experience for our current and prospective customers with a focus on consistent and outstanding communication.
- Use of Salesforce for customer relations management and customer care case management.
- Thorough and detailed customer communications of home progress, written and verbal.
- Prepare the home, schedule, and conduct Dusty Shoe walk presentations with customers.
- Daily monitoring of model cleanliness, system functionality, including the documentation and scheduling of repairs for all interior and exterior maintenance concerns.
- Help maintain a clean and safe community by conducting daily community walks, with a focus on safety and storm water compliance, using the Safety Pro/Storm Pro application to document findings.
Framer/Carpenter
Mendez Quality Framing
07.2021 - 03.2022
- Construct or repair the framework of commercial, and residential buildings
- Determine the dimensions of the framework to be constructed, measure, and cut the required building materials accordingly, and assemble the materials to form the framework
- Analyzing blueprints and drawings to determine the structural dimensions of the framework to be constructed
- Cleanups of job sites by clearing away all carpentry debris and waste
Pipefitter Journeyman
KBR Inc
07.2019 - 05.2021
- Review blueprints and ISOs to understand requirements
- Set and modify specifications Inspect and prepare sites for construction operations
- Measure and cut pipes according to requirements
- Test functionality of hydraulic and other systems
- Repair malfunctions, breakages, or leaks
- Use and maintain pneumatic tools, gas tools, and power tools
- Collaborate with other workers/trades to produce finished constructions
- Follow safety guidelines and use protective equipment
Pipefitter Helper
Tellepsen Industrial
01.2018 - 07.2019
- Assisting Pipefitter Journeyman
- Use of tools and power tools
- Reading ISO’s and calculating all necessary measurements
Certified Pharmacy Technician
Walgreens Pharmacy
07.2017 - 01.2018
- Performed scheduled medication pick-ups, verified accuracy of stock, and filed inventory reports
- Communicated with clients regarding medications and suggested additional treatment options when appropriate
- Maintained and ensured the consistency of all records
- Accounts Payable: Handling all invoices, posting claims, handling mistakes within the invoice, returns, and confirming/posting credit with senders
Education
High School Diploma -
Deer Park High School
04.2012
Skills
- Bilingual: English & Spanish
- CRM Management: Salesforce (daily use, data entry, reports, lead & contacts management)
- Microsoft Office Suite: Word, Excel, Powerpoint, Teams, & Outlook (intermediate level for reports, correspondence, data analysis)
- Client & Buyer Communication: Via phone, email, & text
- Team Collaboration
Certification
Real Estate Salesperson, CA
Timeline
Field Sales Admin
Lennar
08.2024 - Current
Construction Manager Trainee
Lennar
02.2023 - 08.2024
Jr. Construction Field Assistant
Lennar
03.2022 - 02.2023
Framer/Carpenter
Mendez Quality Framing
07.2021 - 03.2022
Pipefitter Journeyman
KBR Inc
07.2019 - 05.2021
Pipefitter Helper
Tellepsen Industrial
01.2018 - 07.2019
Certified Pharmacy Technician
Walgreens Pharmacy
07.2017 - 01.2018
High School Diploma -
Deer Park High School