Leonella Najul
Summary
Proven track record in enhancing client satisfaction and sales revenue, notably with BAYER OF VENEZUELA. Expert in market research and client relations, I excel in developing strategic marketing plans and negotiating deals, achieving significant outcomes. Skilled in multilingual communication, I consistently surpass sales targets through effective relationship building and pricing strategies.
Self-motivated Medical Sales Representative with history in account and territory management. Poised professional with background developing loyal, professional relationships with clients. Known for excellence in product knowledge, sales pipeline expansion and customer retention. Motivated [Job Title] with [Number] years of experience in [Type] sales.
Talented at maintaining long-term relationships with clients and cultivating new ones using persuasion and salesmanship. Successful at negotiation and collaborating with medical professionals.
Overview
28
28
years of professional experience
Work History
REALTOR
EXp Realty, LLC
10.2020 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
LYFT DRIVER
LYFT
01.2017 - Current
- Achieved timely completion of orders through effective communication with supervisors regarding task progress and potential obstacles.
- Utilized problem-solving skills to troubleshoot equipment malfunctions and report issues promptly, minimizing downtime.
- Arrived on time to customer appointments.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
UBER DRIVER
UBER
03.2017 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
AMAZON DRIVER
AMAZON
01.2018 - 08.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
MEDICAL PROPAGANDIST
BAYER OF VENEZUELA
08.1996 - 04.2016
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Coordinated with internal teams such as marketing, research and development, and regulatory affairs to provide accurate information to clients regarding products'' specifications, pricing, availability, etc.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
- Conducted market research to collect information and insights about target market.
- Documented client interactions, sales and pitches delivered in CRM system.
Education
RECEIVED LEVEL 1 THRU 4th ENGLISH DEGREE - English-as-a-Second-Language Education
Arizona State University
Tempe, AZ01.2019
INTERMEDIATE ENGLISH - COVERSATIONAL ENGLISH PROGRAM
UNIVERSITY CENTRAL ANDRES BELLO
VENEZUELA06.2012
Associate of Science - Pharmaceutical Marketing And Management
INSTITUTE UNIVERSITY OF TECNOLOGY
VENEZUELA07.1993
Skills
- Client Relations
- Strong negotiation skills
- Property Marketing
- Negotiation
- Database Management
- Market Research
- Social Media Marketing
- Sales negotiation
- Buyer representation competence
- Pricing negotiation
- Property Research
- Marketing Strategy Development
- Multilingual Communication
Timeline
REALTOR
EXp Realty, LLC
10.2020 - Current
AMAZON DRIVER
AMAZON
01.2018 - 08.2018
UBER DRIVER
UBER
03.2017 - Current
LYFT DRIVER
LYFT
01.2017 - Current
MEDICAL PROPAGANDIST
BAYER OF VENEZUELA
08.1996 - 04.2016
RECEIVED LEVEL 1 THRU 4th ENGLISH DEGREE - English-as-a-Second-Language Education
Arizona State University
INTERMEDIATE ENGLISH - COVERSATIONAL ENGLISH PROGRAM
UNIVERSITY CENTRAL ANDRES BELLO
Associate of Science - Pharmaceutical Marketing And Management
INSTITUTE UNIVERSITY OF TECNOLOGY