Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leonita Zukic

Binghamton,NY

Summary

Knowledgeable hard worker with solid background in produce management and customer service. Consistently ensured high-quality presentation and freshness of products while maintaining compliance with food safety standards. Demonstrated expertise in inventory management and teamwork to achieve store objectives.

Overview

14
14
years of professional experience

Work History

Cashier

BC Bagels
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Produce Clerk

Weis Markets
08.2021 - 01.2025
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.

Packager

Frito Lay
08.2010 - 09.2013
  • Followed packing processes to increase speed and accuracy.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
  • Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
  • Assembled packages according to meet specific customer requirements.
  • Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
  • Achieved faster order fulfillment with improved workflow management and team coordination.

Education

High School Diploma -

Dzuro Radmanovic High School
Bosnia And Herzegovina

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence

Timeline

Cashier

BC Bagels
10.2024 - Current

Produce Clerk

Weis Markets
08.2021 - 01.2025

Packager

Frito Lay
08.2010 - 09.2013

High School Diploma -

Dzuro Radmanovic High School
Leonita Zukic