Leora Lewis
Little Elm,TX
Summary
Results-driven leader with strong background in strategic management and organizational growth. Dynamic sales leader with a proven track record at KidStrong Inc., excelling in strategic planning and relationship building. Achieved consistent sales growth through effective team mentorship and streamlined processes. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
6
6
years of professional experience
Work History
Director, Sales Operations
KidStrong Inc.
Frisco, TX
06.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Achieved national sales objectives by coordinating sales team, developing successful strategies, and servicing franchisees to strengthen business relationships.
- Met quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Created and led sales workshops to educate franchisee teams on how to drive membership sales and growth.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Regional Sales Manager
KidStrong Inc.
Frisco, TX
09.2023 - 05.2024
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy. Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
General Manager
KidStrong Inc.
Frisco, TX
03.2021 - 09.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Center Director
KidStrong DFLex
Prosper, TX
08.2020 - 03.2021
- Led presale campaign during COVID, with a strong opening of 330+ members
- Promoted positive company image and established reputation as provider of choice for kids training programs in greater community.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Led team of coaches in delivering innovative curriculum that aligned KidStrong mission and promoted student success.
- Enhanced center performance by implementing strategic plans and monitoring progress towards goals.
Head Coach
Orangetheory Fitness
Prosper, TX
05.2019 - 06.2020
- Developed members' fitness through personalized coaching, resulting in higher individual achievements.
- Organized and led monthly team meetings to increase coaching aptitude and skills.
- Fostered a positive team environment with clear communication and motivational techniques.
- Maintained strong relationships with Studio Manager, Sales Associate, coaching team and members to ensure studio support and success.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Optimized coach performance with consistent evaluation and adjustment of coaching techniques based on member needs and overall program objectives.
Education
Bachelor of Science - Biology
University of British Columbia
Vancouver, BC05-2005
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Strategies and goals
- Employee development
- Goal setting
- Staff development
- Staff management
- Talent acquisition
- Sales management
- Problem-solving
Languages
English
Native or Bilingual
Hindi
Limited Working
French
Limited Working
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Documenting and sharing travel experiences
Timeline
Director, Sales Operations
KidStrong Inc.
06.2024 - Current
Regional Sales Manager
KidStrong Inc.
09.2023 - 05.2024
General Manager
KidStrong Inc.
03.2021 - 09.2023
Center Director
KidStrong DFLex
08.2020 - 03.2021
Head Coach
Orangetheory Fitness
05.2019 - 06.2020
Bachelor of Science - Biology
University of British Columbia