Sam Perry
Littleton,MA
Summary
Dynamic leader with over 15 years at CarGurus and Accenture supporting a growing revenue organization from $500m to $1.5b through strategic sales operations and team leadership. Excelled in cross-functional leadership and data-driven decision-making, enhancing productivity by 45%. Skilled in fostering team growth and executing high-ROI solutions, demonstrating exceptional organizational strategy and design.
Overview
14
14
years of professional experience
Work History
Director, Sales Operations
CarGurus
10.2019 - 09.2024
- Developed and led 5 high-performing teams of Sales Analytics, Sales Support Desk, Dealer Co-Op, BPO Operations, Salesforce Administration.
- Lead department growth from 8 to 40+ supporting a Revenue org in growth from $500m to $1.5b over 5 years.
- Business Owner delivering a 2-Year Cross-Functional Salesforce Reimplementation Program within budget and on time.
- Facilitated a 2 year strategic roadmap to redefine core Go-To-Market Operations across Sales, Customer Success, and Customer Retention.
- Developed programs for key GTM priorities including forecasting, Territory Management, Renewals, and Commissions.
- Improved productivity and admin time via systems, process and ops improvements (~45%).
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Technology Solution Architecture Senior Manager
Accenture
04.2017 - 01.2019
- Developed and achieved large scale process and technology solutions for 5+ Fortune 100 companies leveraging Salesforce and industry best practices.
- Designed and Implemented an Executive Organization Leadership Structure with a multinational conglomerate.
- Reduced costs and optimized e2e renewal process for an Enterprise Software company resulting in 15 % improvement in recurring revenue.
- Expertise in understanding business objectives and delivering high ROI solutions.
- Demonstrated ability to manage large and complex international projects and lead global teams to consistently achieve desired objectives.
- Extensive experience in managing offshore development teams and third party BPO Teams
- Streamlined Sales Operations procedures and Sales Rep tasks by implementing industry leading business processes built on Salesforce.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Technology Consulting Manager
Accenture
01.2014 - 01.2017
- Owned education and instruction for Accenture's Service Cloud Consulting Academy training 75+ Senior Consultants over 3 years.
- Owned Estimation and SOW development for 15 Enterprise scale RFPs establishing timelines, staffing, and budget considerations ranging from $750k to $15m.
- Facilitated workshops for client stakeholders aimed at building consensus around key strategic decisions and initiatives.
- Delivered effective presentations to C-Suite decision makers to win consulting work and build relationships.
Analyst/Consultant/Sr Consultant
Accenture
04.2010 - 01.2014
Education
Associate of Science - Business Management & Economics
Worcester State University
Worcester, MaSkills
- Department and Cross Functional Leadership
- Revenue Growth Strategies & Operations
- Data & Analytics driven decision-making
- GTM Model Strategies
- People and Organizational Leadership
- Organization Strategy & Design
- Forecast and Pipeline
- Process and Program Management
- Team Building and Coaching
Timeline
Director, Sales Operations
CarGurus
10.2019 - 09.2024
Technology Solution Architecture Senior Manager
Accenture
04.2017 - 01.2019
Technology Consulting Manager
Accenture
01.2014 - 01.2017
Analyst/Consultant/Sr Consultant
Accenture
04.2010 - 01.2014
Associate of Science - Business Management & Economics
Worcester State University
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