Leora NaCole Fulton
Westmoreland,TN
Summary
Dynamic and dedicated professional with a proven track record at Kenny’s Korner, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective conflict resolution and team collaboration, while maintaining a balanced cash drawer. Committed to operational excellence and fostering positive customer relationships.
Overview
6
6
years of professional experience
Work History
Cashier
Kenny’s Korner
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained accurate cash drawer through diligent counting and reconciliation.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Implemented promotional displays, increasing product visibility and sales engagement.
- Resolved customer complaints swiftly, fostering positive relationships and repeat business.
- Monitored inventory levels, notifying management of low stock items for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assembly Line Production Worker
Lacrosse Enclosures Inc.
Albany, KY
01.2022 - 07.2023
- Managed machinery operations to assemble components with precision and efficiency.
- Implemented safety protocols to ensure a secure work environment.
- Conducted thorough inspections of finished products to ensure quality assurance and compliance with industry standards.
- Facilitated collaboration among team members to consistently achieve production targets.
- Optimized assembly line processes to enhance workflow efficiency and minimize downtime.
- Facilitated training sessions for new employees on assembly techniques and safety protocols.
- Ensured cleanliness of work area to optimize operational efficiency.
- Oversaw inventory management by meticulously tracking materials required for production.
- Oversaw cleanliness and organization of workstation to enhance productivity and ensure safety for all personnel.
- Drove team success by consistently achieving daily production targets.
- Facilitated seamless collaboration with team members to ensure efficient product assembly.
- Exhibited adaptability by swiftly mastering new procedures during production line changes.
- Executed operation of diverse tools and equipment to enhance product assembly efficiency.
- Consistently surpassed company standards for punctuality and attendance, showcasing dedication to assembly line team success.
- Minimized errors in assembled products through meticulous attention to detail and strict adherence to instructions.
- Ensured consistent product quality while thriving in a fast-paced assembly line environment.
- Optimized production efficiency by assembling products swiftly and precisely on the assembly line.
- Optimized output through efficient work practices under pressure during peak demand periods.
- Exhibited strong problem-solving skills by efficiently addressing challenges during assembly processes.
- Implemented strict safety protocols to ensure a secure assembly environment.
- Facilitated training for new employees by sharing expertise and best practices in assembly line operations.
Receptionist
Days Plumbing
Burkesville, KY
10.2019 - 07.2021
- Facilitated customer interactions by delivering exceptional service and support in a fast-paced environment.
- Oversaw incoming calls and inquiries, ensuring efficient direction to appropriate staff members.
- Oversaw organization and cleanliness of reception area to uphold professional standards.
- Organized appointment scheduling and coordinated service requests to enhance operational efficiency.
- Executed customer payment processing and resolved billing inquiries with precision and thoroughness.
- Oversaw inventory management by tracking office supplies and executing timely orders.
- Cultivated expertise in plumbing services to enhance customer inquiry resolution.
- Facilitated collaboration among team members to enhance interdepartmental communication processes.
- Welcomed incoming visitors and customers with professionalism, ensuring a positive first impression.
- Assisted clients by confirming appointments and maintaining accurate client records.
- Managed incoming calls by promptly answering and directing them to appropriate offices.
- Maintained cleanliness and organization of reception area to enhance visitor experience.
- Addressed and resolved customer issues and complaints efficiently.
- Executed cash transaction processes and ensured accurate maintenance of sales and payment records.
- Optimized front desk operations by managing phone calls, emails, and walk-in clients efficiently.
- Addressed inquiries from callers to provide accurate information and support.
- Oversaw organization of reception area, ensuring updated materials fostered a welcoming environment for visitors.
- Managed central telephone system operations and efficiently directed incoming calls.
- Enhanced office efficiency by executing clerical tasks including data entry, photocopying, scanning, and faxing documents.
- Facilitated client communication via email, telephone, and postal mail.
- Exhibited exceptional multitasking skills by efficiently managing multiple tasks under tight deadlines.
- Managed sensitive information with utmost discretion, ensuring adherence to confidentiality standards.
- Oversaw multiple tasks while consistently meeting time-sensitive deadlines.
- Elevated Action: Spearheaded customer satisfaction initiatives by swiftly resolving inquiries and delivering precise information.
Education
Criminal Justice
Somerset Community College
Somerset, KYGED - General Studies
Somerset Community College
Somerset, KY05.2008
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Customer relations
Written and verbal communication
Professionalism and courtesy
Cash management
Product restocking
Conflict resolution
Refunds and exchanges
Payment collection
Staff training
Order packaging
Daily reporting
Product recommendations
Identification checks
Timeline
Cashier
Kenny’s Korner
11.2025 - Current
Assembly Line Production Worker
Lacrosse Enclosures Inc.
01.2022 - 07.2023
Receptionist
Days Plumbing
10.2019 - 07.2021
Criminal Justice
Somerset Community College
GED - General Studies
Somerset Community College