Lesley Hoyos
La Pinata Bakery
YONKERS,NY
2
Languages
4
years of professional experience
Dedicated professional with strong customer service skills. Experienced in fostering positive interactions and ensuring customer satisfaction in fast-paced environments.
Work History
Cashier
1 Year 5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Greeted customers entering the store and responded promptly to customer needs.
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Collaborated with team members to ensure timely service during peak hours.
Assistant
3 Months- Received positive feedback from supervisors during the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Analyzed problems and worked with teams to develop solutions.
Salad Maker
1 Year 1 Month- Prepared fresh salads by selecting high-quality ingredients and ensuring cleanliness of workstations.
- Collaborated with team members to develop new salad recipes, enhancing menu variety.
- Trained new staff on salad preparation techniques and workplace safety protocols.
- Maintained inventory levels of produce and supplies, minimizing waste and ensuring freshness.
Server
1 Year- Delivered exceptional dining experiences by fostering positive guest interactions and ensuring satisfaction.
- Managed multiple tables efficiently while coordinating with kitchen staff to ensure timely service.
- Streamlined order-taking process by utilizing point-of-sale systems for accuracy and speed.
- Trained new servers on menu knowledge, service protocols, and customer engagement techniques.
Education
BBA - Hospitality Management
High School Diploma
Skills
Customer service
Customer support
Point-of-sale operation
Time management skills
Cash handling
Cleaning and sanitizing
Work ethic and integrity
Patience and empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant
Platzner International Group
09.2025 - 12.2025Read More
Cashier
La Pinata Bakery
03.2025 - CurrentRead More
Salad Maker
Deccico & Sons
07.2023 - 08.2024Read More
Server
Five Star Premier Residences of Yonkers
07.2022 - 07.2023Read More
Monroe University
BBA from Hospitality Management
Read More
Riverside High School
High School Diploma
Read More