Lesley Lopez
Philadelphia,PA
Summary
Adept at managing schedules and patient registration, I excel in multitasking and maintaining efficient office operations. At Children's Dental Health, I streamlined appointment processes, enhancing patient satisfaction. My strong telephone etiquette and data entry skills complement my ability to verify insurance swiftly, making me a valuable asset to any team.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Childrens Dental Health
Philadelphia, USA
05.2019 - Current
- Great at greeting and check in/out patients in a friendly manner
- Collecting co-payments and verify insurance coverage
- Scheduling and confirming patients appointments
- Prepare new patient charts neatly and accurately
- Multitasking various office duties as assigned by Regional Manager of Orthodontics
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary
- Collect and post payments and record receipts
- Balance nightly deposits and complete credit card processing
- Maintain an open line of communication with other members of the orthodontic team
Orthodontist Receptionist
Rich Orthodontics LLC
Bensalem, USA
03.2015 - 05.2019
- Responsible for scheduling, checking patients in/out, and collection medical/insurance information
- Pulled filed and updated charts while maintaining an organized work environment
- Performed administrative duties such as filing, emailing, scanning, and faxing
- Responsible for maintaining inventory
- Processed billing between private and state insurances along with cash
- Responsible for creating contracts for patients treatment
- Trained new employees on front desk operations
- Acted as patient coordinator when management was not available
- Set up the front desk area per morning to ensure daily tasks were accomplished
Education
Training program in Health and Medical Claim Specialist -
Harris School of Business-Hamilton Campus
11.2012
Skills
- Schedule management
- Intake documentation
- Service scheduling
- Patient registration
- Data entry
- Telephone etiquette
- Insurance verification
- Effective multitasking
Languages
Bilingual
Timeline
Scheduling Coordinator
Childrens Dental Health
05.2019 - Current
Orthodontist Receptionist
Rich Orthodontics LLC
03.2015 - 05.2019
Training program in Health and Medical Claim Specialist -
Harris School of Business-Hamilton Campus
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