Tatenda Marleen Chinyani
Minneapolis,MN
Summary
Energetic individual proficient in acquiring customers and servicing accounts to promote consistent revenue growth. Expert Microsoft office Suite user skillful in lead optimization and customer problem-solving. Bringing top-notch planning and multitasking abilities packaged with industrious and driven approach.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist and Admission Processing
Saint Mary's University Of Minnesota
04.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel on daily basis.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Compiled and assembled 100s of student applications for review by program directors and faculty.
- Maintained 100s of files and records by implementing effective filing systems that boosted efficiency and organization.
- Operated data management systems such as Sales Force to ensure timely delivery of important and sensitive documents.
- Gained advanced experience with Microsoft Office Suite.
Administrative Assistant
Boulders Consultancy
08.2020 - 08.2021
- Managed over 50 customer calls and emails and handled incoming and outgoing mails.
- Generated leads by building personal network, scheduling appointments, and delivering product presentations and pitches
- Customized sales presentations to address client’s needs and highlight benefits of Boulders Consultancy's products and services
- Identified clients' pain points and offered solutions.
- Nurtured prospective customers by following up with high-quality referrals from existing clients
- Maintained professional attitude, with sincerity and enthusiasm, when dealing with clients to exceed sales targets
Education
MBA -
04.2024
Skills
- Lead generation and prospecting
- Customized sales presentations
- Consultative selling
- Strong interpersonal and communication skills
- Excellent negotiation and closing skills
- Organizational and time management skills
Timeline
Front Desk Receptionist and Admission Processing - Saint Mary's University Of Minnesota
04.2022 - Current
Administrative Assistant - Boulders Consultancy
08.2020 - 08.2021
Saint Mary's University of Minnesota - MBA,
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