Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lesley Perez

469 West A St. Dixon, CA,USA

Summary

Demonstrates strong analytical, communication, and teamwork skills with proven ability to quickly adapt to new environments. Decorated background with customer service and digital literacy, utilizing problem-solving, leadership, and interpersonal communication skills to foster collaborative environments, drive sales, and marketing initiatives. Passionate about implementing innovative strategies to optimize performance and support executive leadership in achieving business goals.

Overview

3
3
years of professional experience

Work History

Key Holder

Abercrombie & Fitch
08.2022 - 12.2023
  • Organized team schedules & handled employee and customer inquiries. Resolved issues and represented as a spokesperson during decision making.
  • Analyzed sales trends, creating spreadsheets and charts adjusting inventory to meet demand. Developed targeted marketing strategies, increasing foot traffic and conversion rates.
  • Optimized inventory management. Developed data-driven strategies to meet fluctuating customer demands effectively.
  • Used advanced softwares such as Oracle, Workday, and Microsoft 365 to prepare documents and reports.

Lead Brand Representative

Abercrombie & Fitch
06.2021 - 08.2022
  • Resolved escalated customer issues promptly, demonstrating commitment to superior service quality while preserving company reputation.
  • Mentored junior representatives, cultivating a positive work environment conducive to professional development.
  • Developed comprehensive sales reports for management review, highlighting areas for improvement and strategic adjustments.
  • Communicated product information with confidence and educated customers about company.
  • Provided exceptional customer service to drive satisfaction.

Education

Associate of Arts - Business Administration and Management

Sacramento City College
Sacramento, CA
05.2023

Bachelor of Science - Business Administration - General Management

California State University-East Bay
Hayward, CA
06.2027

Skills

  • Customer Service
  • Time Management
  • Data Analysis
  • Sales & Marketing

Languages

English (Native)
Spanish (Native)

Timeline

Key Holder

Abercrombie & Fitch
08.2022 - 12.2023

Lead Brand Representative

Abercrombie & Fitch
06.2021 - 08.2022

Associate of Arts - Business Administration and Management

Sacramento City College

Bachelor of Science - Business Administration - General Management

California State University-East Bay

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