Lesley Piedra
Commerce,United States
Summary
Motivated and willing to put forth the effort to exceed customer expectations. Takes pride in organization and hard work while also providing professional and friendly customer service. Works well with others but is not limited to teamwork in providing exemplary results.
Overview
4
4
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
09.2023 - Current
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Crew
Too Good! Treats
05.2021 - 11.2021
- Provide excellent customer service to new and existing customers
- Greet customers
- Create creative displays for all products
- Keep an organized work area
- Maintain inventory
Waitress
Russell's Fish & Shrimp
07.2021 - 08.2021
- Assisted customers with meal selections
- Cleaned and sanitized tables and work station
- Worked the cash register
- Answered call-in orders
- Assisted other waitresses as needed
Education
Bachelor of Arts - Film and Digital Arts in Animation
University of New Mexico
Albuquerque, NM05-2027
High School Diploma - undefined
Commerce High School
Commerce, Tx05.2022
Skills
- Customer service
- Creative displays
- Organized work area
- Inventory management
- Meal selection assistance
- Cleaning and sanitizing
- Cash register operation
- Call-in order management
- Creative problem solving
- POS system operation
- Bilingual (Spanish and English)
- Store opening and closing
- Money handling
- Teamwork and collaboration
Affiliations
- College Assistance Migrant Program (CAMP) Scholar
- Member of the Spanish Club
- Member of the National Honor Society
- Member of the Drill Team from 2018-2020
Roles And Responsibilities
- Provide excellent customer service to new and existing customers
- Greet customers
- Create creative displays for all products
- Keep an organized work area
- Maintain inventory
- Assisted customers with meal selections
- Cleaned and sanitized tables and work station
- Worked the cash register
- Answered call-in orders
- Assisted other waitresses as needed
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
H&M Hennes & Mauritz
09.2023 - Current
Waitress
Russell's Fish & Shrimp
07.2021 - 08.2021
Crew
Too Good! Treats
05.2021 - 11.2021
High School Diploma - undefined
Commerce High School
Bachelor of Arts - Film and Digital Arts in Animation
University of New Mexico
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