Lesley Zamora
La Puente,CA
Summary
Reliable and mature job seeker actively seeking a part-time or full-time position with an expanding company. Eager to gain valuable work experience. Motivated to continue building my career, I possess a strong work ethic and commitment.
Overview
3
3
years of professional experience
Work History
Cashier
SUBWAY®Restaurants
11.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress Trainer
Las Palmas Mexican Restaurante
02.2022 - 09.2023
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Customer Service Representative
City Best Insurance
05.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy.
- Handled escalated calls efficiently.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Nogales High School
La Puente, CA06-2024
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash management
- Adaptability
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
SUBWAY®Restaurants
11.2023 - 11.2024
Customer Service Representative
City Best Insurance
05.2022 - 01.2023
Waitress Trainer
Las Palmas Mexican Restaurante
02.2022 - 09.2023
High School Diploma -
Nogales High School
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