Lesli Olson, RPh
Norway,ME
Summary
Pharmacist and President's Club Sales Representative with extensive experience in patient care, start up success and change process management. Superior communication skills, with a focus on patients and consultative sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
16
16
years of professional experience
Work History
Territory Sales Executive
CVS Specialty Pharmacy
02.2021 - Current
- Exceeded sales goals and service targets by cultivating and securing new customer relationships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
Clinical Sales, Business Development
Kennebec Pharmacy And Home Care
07.2016 - 02.2021
- Produced remarkable sales and built a book of net new business by managing complete lifecycle from networking through ongoing account servicing.
- Worked with operations team to collaboratively reach targets, assess overall customer satisfaction, resolve complaints while consistently meeting or exceeding personal quotas.
- Conducted clinical demonstrations for educational events, trade shows and dealer presentations.
- Used consultative sales approach to understand and meet customer needs.
- Used Salesforce to maintain company database with essential account and sales information.
Directory of Telepharmacy Business Development
Dartmouth-Hitchcock Medical Center
12.2015 - 05.2016
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Authored onboarding documentation and account specific reference databases to introduce new employees to business processes.
- Developed policies and procedures for effective pharmacy management.
Director of Pharmacy
Cardinal Health
07.2014 - 12.2015
- Designed processes and systems supporting business needs before, during and after acquisition of ePharm Pro by Cardinal Health.
- Managed internal and external client-facing relationships through transitional periods.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained 100% of customers and employees through transition.
Regional Director of Pharmacy
EPharm Pro
01.2008 - 07.2014
- Led professional and thorough orientation sessions, including technology and clinical training for virtual pharmacy service.
- Participated in promotional opportunities and onboarding of new accounts, rapidly growing market share.
- Represented company at various regional and national events.
- Developed process improvement initiatives and analyzed problems to create corrective action strategy.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor of Science - Pharmacy
University of Rhode Island
Kingston, RI05.1988
Skills
- Strategic Planning
- Business Development
- Patient Education
- Verbal and Written Communication
- Medical Terminology
- Match Pace Lead Sales Techniques
- Account Management
- Business Growth and Retention
- Leads Prospecting
Accomplishments
President's Club, CVS Specialty, 2022
Trailblazer, new technology, CVS Specialty
Timeline
Territory Sales Executive
CVS Specialty Pharmacy
02.2021 - Current
Clinical Sales, Business Development
Kennebec Pharmacy And Home Care
07.2016 - 02.2021
Directory of Telepharmacy Business Development
Dartmouth-Hitchcock Medical Center
12.2015 - 05.2016
Director of Pharmacy
Cardinal Health
07.2014 - 12.2015
Regional Director of Pharmacy
EPharm Pro
01.2008 - 07.2014
Bachelor of Science - Pharmacy
University of Rhode Island
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