Leslie Armstrong
Dallas,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Independent Community Uplift
10.2022 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed various tasks assigned by management.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
Berry Appleman Liden
03.2022 - 10.2022
- Executed record filing system to improve document organization and management.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Administrative Assistant
IT Coalition
05.2001 - 09.2021
- Developed, implemented, and trained on new procedures.
- Identifying and determined if documents should be filed or purged.
- Unloaded, unpacked, and prepared parcels.
- Structured efficient catalogs to ensure cost-based postage.
- Routed confidential record and pertinent information.
Education
High School Diploma -
Higher Heights Private School
Dallas, TXSkills
- Over 15 years office administration and mail service experience
- Highly recognized, responsible and resolute collaborator
- Excellent communication skills with extensive monitoring, customer service and quality assurance training
- Extensive knowledge of Office 365
- Ability to multitask and deliver quality results
- Highly trained to maintain and comply with strict regimens to ensure safety of documents and staff
Timeline
Administrative Assistant
Independent Community Uplift
10.2022 - 06.2023
Administrative Assistant
Berry Appleman Liden
03.2022 - 10.2022
Administrative Assistant
IT Coalition
05.2001 - 09.2021
High School Diploma -
Higher Heights Private School
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