Leslie Auquilla
Tarrytown
Summary
Dedicated healthcare professional with patient care experience gained through clinical work in a CNA program and scheduling support at Stamford Health. Known for strong communication, accurate documentation, and providing respectful, patient-centered care. Experienced in HIPAA compliance and skilled at collaborating across departments to support efficient daily operations. Currently enrolled in a BSN program to further advance clinical knowledge and professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Radiology Central Scheduler
Stamford Health
Stamford
06.2022 - Current
- Coordinated appointment schedules for multiple departments and services.
- Managed patient inquiries and directed them to appropriate healthcare providers.
- Communicated effectively with medical staff regarding scheduling changes and updates.
- Ensured compliance with healthcare regulations in scheduling practices.
- Responded promptly to patient needs, fostering positive patient experiences and satisfaction.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Assisted with scheduling referrals and prior authorizations.
- Scheduled patient appointments and maintained appointment records.
- Ensured accuracy of patient information by verifying demographic details before each visit.
- Performed data entry of patient demographics into the practice management system.
- Collaborated with other departments within the organization to ensure compliance with established policies and procedures.
Hospitality Representative
Phelps Memorial Hospital
Sleepy Hollow
01.2020 - 04.2022
- Resolved guest complaints and coordinated responses to individual needs.
- Communicated with housekeeping and maintenance staff to address guest issues.
- Coordinated complimentary breakfasts and assisted guests with other amenities.
- Secured guest valuables in main safe or individual boxes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to patients when face-to-face
- Helped nurses and techs position patients in bed
- Assisted in food handling for patients and dietary needs
- Assisted nurses and techs with any hospitality services needed for patients
- Assisted patients with any problems they might have encountered with their stay at the hospital
Dental Receptionist
Westchester Gentle Dentistry
Port Chester
09.2019 - 12.2019
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments using dental management software effectively.
- Verified patient insurance information and collected payments accurately.
- Coordinated with dental staff to streamline patient flow and service delivery.
- Maintained organized patient records in compliance with privacy regulations.
- Answered phone calls promptly and addressed patient inquiries professionally.
- Managed correspondence and ensured timely follow-up communications with patients.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
Babysitter
Babysitting Service
06.2017 - 12.2019
- Monitored entrances and exits to maintain safety and organized environments
- Coordinated different types of activities to enhance physical and intellectual development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Used positive reinforcement methods to ensure good behavior
- Followed parent directions for all aspects of children's care
- Maintained first aid kit for small accidents during outings
- Met with parents about daily activities, positive developments and issues
Cashier, Customer Service Rep
Saks Off Fifth
08.2018 - 09.2019
- Welcoming customers when entering the store cleaning and organizing store handling all customer relations issues in a gracious manner
- Operated cash register for cash, check and credit card transactions
- Checked prices for customers and processed items sold by scanning barcodes
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Educated customers on promotions to enhance sales
Cashier
CTown Supermarkets
Tarrytown
03.2016 - 08.2018
- Cleaned and organized store counted money and closed registers restocking of products answered phone calls when needed educated customers about sales and deals
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Educated customers on promotions to enhance sales
- Reviewed weekly sales circulars and monitored price changes
- Used cash registers and POS systems to request and record customer orders and compute bills
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Education
CNA Certification - CNA
Westchester Community College
Valhalla, NY06-2025
Associate of Science - Health Science
Westchester Community College
Valhalla, NY05-2025
Currently Enrolled in BSN Program - NURSING
Mercy College
Dobbs Ferry, NYSkills
- Patient care
- Effective communication
- HIPAA compliance
- Time management
- Problem resolution
- Medical terminology
- Team collaboration
- Deadline oriented
- Scheduling expertise
- Strong organization
- Data entry proficiency
- Electronic health records
- Epic systems
- Strong computer skills
Certification
CNA
Education and Training
Bachelor of Science in Nursing (BSN) – In Progress
Projected Graduation: May 2028
Certified Nursing Assistant (CNA) Program
Completed: June 2025
Basic Life Support (BLS) Certification
Active Certification – American Heart Association
Languages
English
Full Professional
Spanish
Limited
Affiliations
3 month clinical experience at a nursing home during CNA program
Timeline
Radiology Central Scheduler
Stamford Health
06.2022 - Current
Hospitality Representative
Phelps Memorial Hospital
01.2020 - 04.2022
Dental Receptionist
Westchester Gentle Dentistry
09.2019 - 12.2019
Cashier, Customer Service Rep
Saks Off Fifth
08.2018 - 09.2019
Babysitter
Babysitting Service
06.2017 - 12.2019
Cashier
CTown Supermarkets
03.2016 - 08.2018
CNA Certification - CNA
Westchester Community College
Associate of Science - Health Science
Westchester Community College
Currently Enrolled in BSN Program - NURSING
Mercy College