Leslie Bohorquez
Grand Prairie,TX
Summary
Results-driven Leasing Consultant with extensive customer service experience seeking Assistant Property Management position. Skilled in managing administrative operations, streamlining processes, and boosting productivity. Known for excellent interpersonal skills and a passion for delivering exceptional customer experiences. Adept at team management, conflict resolution, and cultivating a positive work environment. Proficient in utilizing technology to optimize workflows and ensure seamless communication. Committed to providing high-quality service, building lasting client relationships, and thriving in fast-paced environments with a proactive and detail-oriented approach.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
RPM Living
Farmers Branch, Texas
05.2025 - Current
- Responded to tenant inquiries and resolved issues promptly.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Conducted market research to support competitive pricing strategies.
- Coordinated resident events to foster community engagement and satisfaction.
- Maintained accurate records of tenant interactions and lease documentation.
- Collaborated with maintenance teams to address resident requests efficiently.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Assisted prospective tenants with property tours and leasing information.
- Collaborated with property manager to keep units ready for new tenants and oversee smooth moves.
- Developed relationships with local businesses and community organizations to enhance property visibility.
- Negotiated lease terms and conditions, balancing tenant needs with business objectives.
- Collaborated closely with the Property Manager to coordinate maintenance requests and resolve tenant disputes.
Leasing Consultant
Weinstein Properties
Grand Prairie, TX
06.2024 - 05.2025
- Collaborate with the maintenance team to manage property inspections, repairs, and resident concerns.
- Oversee move-out processes, final walk-throughs, and security deposit handling.
- Manage rent collection, payments, and follow-ups to ensure timely payment.
- Plan and host resident activities to foster community engagement and satisfaction.
- Maintain accurate records of resident interactions and property documentation.
- Resolve resident conflicts and address concerns by coordinating with vendors and support teams.
- Supervise and train leasing consultants, ensuring operational efficiency and effective team scheduling.
- Manage budgets, analyze variances, and implement corrective actions to meet financial goals.
- Oversee property upkeep, repairs, renovations, and security management.
- Engage with prospective residents, manage leasing processes, and provide exceptional customer service.
Office Booking Manager
Lilac Tattoo Studios
Dallas, TX
03.2021 - 06.2024
- Managed daily operations of the booking office, leading a team of 20 staff members.
- Streamlined booking processes, reducing errors by 80% and improving efficiency.
- Addressed customer inquiries and concerns, boosting customer satisfaction by 20%.
- Managed scheduling and resource allocation to minimize overbooking and downtime.
- Contributed to marketing campaigns and promotions to attract and retain customers.
- Collaborated with other departments to enhance booking procedures and service coordination.
Senior Funding Analyst
GM Financial
Arlington, TX
04.2017 - 02.2021
- Communicate loan funding statuses with originators, sales, titles, and leadership.
- Manage relationships with originators and maintain accurate loan funding records.
- Oversee the Auto Loan origination process from application review to funding.
- Ensure compliance with internal policies and external regulations.
- Support positive experiences for applicants and dealers throughout the funding process.
- Assist with inquiries via calls, emails, and faxes, serving as a go-to person for funding analysts.
- Handle escalated issues and manage the manager’s queue for pending contracts.
Education
Pharmacy Technician -
Unitech Training Academy
Lake Charles, LAHigh School Diploma -
Alfred M. Barbe High School
Lake Charles, LASkills
- Yardi
- Yardi CRM
- UltiPro
- Housing Law Compliance
- Microsoft Office Suite
- Active Listening
- Customer Orientation
- Conflict Resolution
- Building Customer Loyalty
- Improving Customer Experience
- Positive Attitude
- Excellent Written & Verbal Communication
- Adaptability
- Relationship Building
- Presentation Delivery
- Time Management
- Multitasking
- Prioritization
- Attention to Detail
Languages
Spanish
Native/ Bilingual
Timeline
Leasing Consultant
RPM Living
05.2025 - Current
Leasing Consultant
Weinstein Properties
06.2024 - 05.2025
Office Booking Manager
Lilac Tattoo Studios
03.2021 - 06.2024
Senior Funding Analyst
GM Financial
04.2017 - 02.2021
Pharmacy Technician -
Unitech Training Academy
High School Diploma -
Alfred M. Barbe High School