Detail-oriented professional skilled in verbal and written communication, relationship building, and problem resolution. Proven ability to manage diverse tasks, maintain accurate documentation, and engage effectively with students and clients across various settings.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Cumberland County Schools
Fayetteville, North Carolina
08.2023 - 04.2024
Implemented lesson plans from regular teachers to ensure instructional continuity.
Managed classroom environments, fostering student engagement and active participation.
Supervised students during breaks and transitions, ensuring safe and positive interactions.
Maintained accurate student attendance and behavior records for effective reporting and accountability.
Claims Specialist
Veterans Guardian
Pinehurst, North Carolina
04.2022 - 12.2022
Evaluated evidence submitted for claims to determine eligibility accurately.
Communicated with clients to gather necessary documentation for claims.
Assisted clients in understanding claims processes and requirements clearly.
Maintained accurate records of claims and customer interactions.
Medical Support Assistant
Womack Army Medical Center
Fort Bragg, North Carolina
07.2016 - 10.2021
Greeted patients and visitors, verified patient information and scheduled appointments.
Scheduled appointments and coordinated patient referrals within the medical center.
Facilitated communication between patients and healthcare professionals effectively.
Managed electronic health records using the center's designated software systems.
Scheduled surgeries and procedures according to departmental policies and procedures.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Marketing and Advertising Specialist
All American Military Surplus
Fayetteville, North Carolina
06.2015 - 02.2016
Developed strategies to target potential customers through various channels including search engine optimization, pay-per-click advertising, display ad networks and retargeting campaigns.
Managed social media accounts to enhance brand visibility and engagement.
Supported the development of new products or services by creating promotional materials that highlighted features or benefits.
Participated in brainstorming sessions with other members of the marketing team to generate ideas for innovative campaigns.
Conducted market research to identify trends in military surplus sales.