Leslie Bustamante
College Station,TX
Summary
I have a track record in enhancing customer satisfaction through exceptional communication and effective sales strategies. Skilled in upselling and working under pressure, I love being able to provide the best service for customers, as they deserve! I'm willing to learn new strategies and I thrive in multitasking environments, I love meeting new coworkers and showing I'm reliable. All in all I would love to be welcomed into a work environment where my skills can be put to the test!
Overview
3
3
years of professional experience
Work History
Member Specialist
Sam's Club
College Station, TX
11.2022 - 02.2026
- Promoted credit cards and premium memberships.
- Assisted members with inquiries, providing product knowledge
- Delivered exceptional service to achieve 100% member satisfaction.
- Trained new staff, fostering a collaborative and knowledgeable work environment.
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Processed returns and refunds to ensure member satisfaction.
- Executed strategies to promote safety measures and educate staff on safety procedures.
Education
High School Diploma -
James Earl Rudder High School
Bryan, TX05.2023
Skills
- Exceptional communication
- Customer service
- Relationship building
- Complaint handling
- Sales strategy
- Service upselling
- Teamwork
- Attention to detail
- Multitasking Abilities
- Reliability
- Calm and professional under pressure
- Active listening
Accomplishments
I was top 2 for the year of 2025 in sales. Upselling a total of 630 satisfied members!
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Member Specialist
Sam's Club
11.2022 - 02.2026
High School Diploma -
James Earl Rudder High School