Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leslie Calix Guzman

Woodbridge,VA

Summary

Proven sales associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and effective communication. Excelled in high-stress situations at Victoria's Secret & PINK, demonstrating strong problem-solving and multi-tasking abilities. Skilled in teamwork and collaboration, consistently fostering positive customer experiences and repeat business.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Brand Representative

Hollister.Co
08.2022 - Current
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Enhanced sales performance through effective communication of product features and benefits.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.

Education

High School Diploma -

Garfield Senior High School
Woodbridge, VA
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Flexible schedule
  • Listening skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Victoria's Secret & PINK
10.2024 - Current

Brand Representative

Hollister.Co
08.2022 - Current

High School Diploma -

Garfield Senior High School
Leslie Calix Guzman