Energetic, personable, solution-oriented, and a reliable team player.
Overview
6
6
years of professional experience
Work History
Procedure Scheduler
CRH - Southern IN Heart And Vascular
10.2023 - Current
Coordinates with Cath Lab and providers to schedule procedures in a timely manner.
Calls patients to inform them of upcoming procedures and all instructions needed prior, including medication holds.
Works with Financial Services team to obtain prior authorizations. Responsible for obtaining prior authorizations for all procedures scheduled within 4 days.
Takes phone calls from patients, doctors offices, employers, etc. regarding all procedure questions.
Schedules routine office visits and post procedure office visits using EPIC.
Wellness Coordinator and Scheduler
Priority Rehab & Wellness
01.2021 - 09.2023
Schedule and confirm physical therapy appointments.
Establish strong relationships with patients to promote health, wellness, available services and generate referrals.
Communicate with family members, doctor's offices, and insurance companies.
Retail Merchandiser
Retail Merchandising Services Inc.
08.2019 - Current
Designs displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Update planograms in collaboration with management.
Scheduling Specialist
Division Of Family Resources
12.2019 - 01.2021
Answered and managed incoming and outgoing calls to clients to coordinate schedules and set appointments.
Interviewed applicants and explained scope of different available benefits.
Consultant and Scheduler
Metabolic Research Center
02.2019 - 12.2019
Answered and managed incoming and outgoing calls to clients to coordinate schedules and set appointments.
Conducted in-person and phone consultations with prospective clients.
Coached and guided clients through weightloss journey.
Scheduler
Norton Louisville Arm & Hand
10.2018 - 02.2019
Scheduled, coordinated and confirmed appointments for patients.
Greeted guests at front desk while managing check-in process.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Bachelor of Science - Marketing
Indiana Wesleyan University
Marion, IN
02.2024
Skills
CPR certification
SilverSneakers certification
Skilled in MS Office programs, ie Excel, Word, PowerPoint