Leslie Davila
Laredo,TX
Summary
At Grace CDL Truck Driving School, I excelled as a Front Office Clerk, enhancing customer satisfaction through exceptional service and problem-solving skills. My initiatives improved office organization significantly, while my proficiency in database entry and scheduling streamlined operations. Demonstrating a blend of listening and documentation abilities, I consistently resolved issues, fostering a loyal client base.
Overview
3
3
years of professional experience
Work History
Front Office Clerk
Grace CDL Truck Driving School
05.2021 - Current
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
Education
Bachelor of Science - Psychology
Texas A&M International University
Laredo, TX05.2024
Associate of Arts -
Laredo Community College
Laredo, TX08.2021
Skills
- Scheduling appointments
- Database entry
- Problem-solving skills
- Listening Skills
- Documentation skills
- Activity monitoring
Youth/worship leader
The role of being a youth/worship leader requires interactions with many unique children and teens from ages 12-18. Building relationships and finding different techniques to engage youth to learn, participate and socialize with others and myself.
Timeline
Front Office Clerk
Grace CDL Truck Driving School
05.2021 - Current
Bachelor of Science - Psychology
Texas A&M International University
Associate of Arts -
Laredo Community College
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