Leslie Dean
Pottstown,PA
Summary
Caring, empathetic Substance Abuse Counselor (in training) with 17+ years of experience in outpatient and inpatient settings Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue a new role in your company. Detail-oriented team player with strong organizational skills, Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned Case Manager focused on supporting emergency response and survivors' care needs and challenges associated with recovering from a disaster-related need. Knowledgeable about working with committees to effectively manage traumatic Incidents, crises, and disaster response.
Overview
21
21
years of professional experience
Work History
Disaster Case Manager
Montgomery County OIC
12.2021 - 09.2023
- Kept informed of activities or changes that could affect the likelihood of emergencies, factors that could affect response efforts, and details of plan implementation
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios
- Maintained current understanding of local, state, and federal guidelines for emergency response
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Self-motivated, with a strong sense of personal responsibility
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Applied effective time management techniques to meet tight deadlines.
Alcohol Counselor
SODAT
12.2006 - 06.2010
- Utilized New Jersey Substance Abuse Monitoring System and apply behavioral strategies to promote adherence to care plans, adoption of healthy behaviors, and engagement in self-care
- Facilitated group and individual therapy in an outpatient setting
- Developed goal-oriented psycho educational and activity therapy groups to improve clients' level of functioning
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors
- Supported aftercare planning for continued recovery after treatment
- Kept accurate and detailed records to track and document client progress
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources
- Developed individual treatment goals based on history and diagnosis
- Led supportive group discussions and education sessions with alcohol and drug users and families
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines
- Monitored client progress to make necessary adjustments for client success
- Coordinated care with other professionals to provide clients with comprehensive support
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes
- Coordinated referrals for addiction services based on individual client needs and preferences
Psychiatric Technician
Virtua Memorial Hospital
09.2002 - 03.2007
- Maintained patient records, documenting changes in patient condition
- Organized recreational activities to assist in patient recovery
- Assessed patient progress and reported changes to supervising physician
- Delivered compassionate patient care, focusing on safety, comfort, and emotional support
- Treated clients and families with respect and dignity
- Collaborated closely with mental health professionals with treatment plan implementation
- Charted on each patient daily
- Took patient blood pressure and pulse rate, reporting findings in health charts
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans
- Counseled and mentored clients on substance use and life choices
Education
Human Services
Rutgers At Burlington County Community College
Burlington, NJ06.2026
Certified Recovery Specialist
The Council of Southeast Pennsylvania
Norristown, PA03.2021
High School Diploma -
West Philadelphia High School
Philadelphia, PA06.1978
Skills
- Student discipline
- Counting monetary values
- Time management
- Following rules and expectations
- Caring and kindness for others
- Compassionate and wanting to help people
- Work efficiently and effectively
Timeline
Disaster Case Manager
Montgomery County OIC
12.2021 - 09.2023
Alcohol Counselor
SODAT
12.2006 - 06.2010
Psychiatric Technician
Virtua Memorial Hospital
09.2002 - 03.2007
Human Services
Rutgers At Burlington County Community College
Certified Recovery Specialist
The Council of Southeast Pennsylvania
High School Diploma -
West Philadelphia High School
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