Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Diedrich

Leslie Diedrich

Flower Mound,TX

Summary

Customer-driven professional with dynamic leadership and service skills. Outstanding ability to communicate with clients, fellow employees and all levels of management. Works well under pressure and maintains a professional manner. Adapts quickly when working with different coworkers on a daily basis and assigned a variety of tasks while delivering excellent customer service. Adept with performing work duties independently and as part of a team.

Overview

8
8
years of professional experience

Work History

International Flight Attendant

United Airlines
Houston, TX
01.2016 - 05.2024
  • Ensured compliance with FAA regulations and company policies regarding cabin safety and security.
  • Maintained a professional demeanor when dealing with difficult or irate customers.
  • Collaborated with other crew members to maintain order on board the aircraft during long flights.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Comforted and provided reassurance to passengers during unforeseen or stressful events.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.

Real Estate Agent

Coldwell Banker
Flower Mound, TX
06.2022 - 04.2023
  • Generated $1.6M in sales revenue by negotiating purchase agreements and contracts with buyers and sellers.
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Liaised between sellers and buyers for profitable and efficient sales.

Education

Fashion Merchandising

California State University - Chico
Chico, CA

Skills

  • Conflict Mediation
  • Public interaction
  • Verbal and written communication
  • Brand Promotion

Timeline

Real Estate Agent

Coldwell Banker
06.2022 - 04.2023

International Flight Attendant

United Airlines
01.2016 - 05.2024

Fashion Merchandising

California State University - Chico
Leslie Diedrich