Leslie Erwin

Customer service, product knowledge, excelled in networking, answering phone and directing calls, lead management, closing deals and communicating the guests needs to management.

Customer service, excelled at networking, lead management, extensive product knowledge, computer skills, marketing and closing deals.

Collected payments from customers, filled out title paper work and sales receipts, bought and sold vehicles and detailed cars.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.