Leslie Graves

• Cultivated relationships with families to identify and address specific needs.
• Scheduled 5 successful move-ins, facilitating smooth transitions for new residents.
• Achieved sales conversion rates exceeding industry standards.

• Achieved 97% occupancy by passionately identifying and implementing tailored solutions for families and residents.
• Guided prospective families through Sunabella and Reserve of Townlake move-in process.

Utilized time away to address medical concerns and ensure readiness. to address medical needs, ensuring readiness for future work.

• Coordinated local resources to deliver essential assistance to families, enhancing their experience during transitions.
• Coordinated with local resources to provide assistance to families in need.
• Guided prospective families through Sunabella and Reserve of Townlake move-in process, ensuring smooth transitions and satisfaction.

• Cultivated positive relationships with medical professionals, boosting patient referrals by 50 %
• Cultivated positive relationships with medical professionals, boosting patient referrals by 50%
• Educated referral sources on memory care services, enhancing referral volume
• Managed lead database, ensuring accurate tracking of potential clients and timely follow-ups

• Augmented occupancy from 80% to 100% within 12 months, driving revenue growth
• Cultivated relationships that enhanced satisfaction and retention
• Partnered with cross-functional teams to streamline operations and elevate resident experience.

• Increased census from 60% to 100% occupancy in eleven months.
• Created and executed targeted sales and marketing campaigns that attracted new residents.
• Developed and implemented an effective sales and marketing campaign.
• Developed and maintained relationships with professional referral sources.
• Managed waiting list efficiently to ensure timely placements.
• Cultivated and strengthened relationships with professional referral sources to enhance community visibility.

• Specialized in marketing and leasing for two independent and one assisted living property, enhancing property visibility.
• Consistently demonstrated accountability, responsiveness, and the ability to establish strong customer relationships.
• Cultivated strong customer relationships, demonstrating accountability and responsiveness in service delivery.

• Assisted clients in buying and selling properties
• Exceeded sales quota six times within a twelve month period
• Exceeded sales quota six times in twelve months, demonstrating consistent performance and client engagement.
• Generated over $6 million in sales by leveraging needs-based selling techniques to align client requirements with property offerings.