Leslie Griffith
Sparks,NV
Summary
Results-driven professional with extensive experience focusing on customer service excellence and effective time management. Demonstrated skills in problem-solving and teamwork, achieving outstanding outcomes in fast-paced settings. Committed to maintaining confidentiality and optimizing operational processes for improved client satisfaction.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Beverage Server
Legends Bay Casino
Sparks, NV
08.2022 - Current
- Hired as key member of new property opening team, ensuring seamless operations.
- Executed policies and procedures while delivering exceptional customer service.
- Adapted to high-pressure situations with frequent interruptions and minimal oversight.
Family Services Specialist
State Of Nevada
Reno, NEV
01.2023 - 07.2023
- Determined eligibility for various public assistance programs to support family self-sufficiency.
Interviewed applicants to clarify program details and assess benefit eligibility.
Evaluated income and relevant factors impacting client qualifications.
Obtained verification of information provided by clients to maintain integrity of assessments.
Ensured timely decision-making in accordance with established policies and procedures.
Beverage Server
Grand Sierra Resort and Casino
RENO, NV
03.2014 - 08.2022
- Delivered exemplary customer service to guests in fast-paced environment.
Inputted orders into point of sale system accurately and efficiently.
Managed numerous guest orders throughout large venue, ensuring timely service.
Demonstrated strong organizational skills while handling diverse situations during shifts.
Childcare Teacher
Renown Health
Reno
03.2006 - 10.2010
- Provided care for infants through kindergarten-age children.
Prepared stimulating, age-appropriate learning activities.
Maintained detailed records for each child to track development.
Communicated regularly with parents and guardians regarding progress and behavior.
Administrative Assistant
GK OTZMA LLC
TEL AVIV, ISRAEL
01.1994 - 06.2005
- Acted as liaison between clients and sales personnel, fostering strong professional relationships.
Executed preparation of correspondence and invoices, maintaining meticulous attention to detail.
Arranged both domestic and international travel logistics, supporting team operations.
Organized schedules for meetings and presentations, contributing to effective time management.
Education
CLINICAL MEDICAL ASSISTANT
Truckee Meadows Community College
Reno, NV06-2025
ELIGIBILITY ACADEMY
STATE OF NEVADA
Reno, NV03-2023
Skills
- Time management
- Problem solving
- Customer service
- Team collaboration
- Organization and planning
- Confidentiality compliance
- Effective communication
- Interpersonal skills
Certification
- NHA CERTIFIED CLINICAL MEDICAL ASSISTANT, CERTIFICATION #W4N6G7X4
- AMERICAN HEART ASSOCIATION BASIC LIFE SUPPORT PROGRAM ECARD CODE #265411556885
Timeline
Family Services Specialist
State Of Nevada
01.2023 - 07.2023
Beverage Server
Legends Bay Casino
08.2022 - Current
Beverage Server
Grand Sierra Resort and Casino
03.2014 - 08.2022
Childcare Teacher
Renown Health
03.2006 - 10.2010
Administrative Assistant
GK OTZMA LLC
01.1994 - 06.2005
CLINICAL MEDICAL ASSISTANT
Truckee Meadows Community College
ELIGIBILITY ACADEMY
STATE OF NEVADA
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