Leslie Hall
Registration Representative
Mount Pleasant,PA
Summary
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Overview
18
18
years of professional experience
Work History
Patient Registration Representative
AHN Forbes
Monroeville, PA
06.1998 - 05.2016
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Accurately inputted patient and insurance information into company's computer system using [Software].
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Imaged and scanned patient and registration documentation into electronic patient record via [EPIC].
- Visited patients' rooms to collect insurance and financial information required for registrations.
- Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
Education
No Degree - Exercise Science
CCAC Boyce Campus
Monroeville, PASkills
- Releases Processes
- Data Entry Software
- Organization and Time Management
- Critical Thinking
- Verifying Eligibility
- Patient Registration
- Demographics Information
- Data Confirmation
- Taking Client Histories
- Patient Interviews
- Patient Admission
- Patient Health Information Access
- Tact and Sensitivity
- Adaptable and Flexible
- Teamwork and Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Registration Representative
AHN Forbes
06.1998 - 05.2016
No Degree - Exercise Science
CCAC Boyce Campus
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