Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Krane

Shirley,NY

Summary

Dynamic professional specializing in customer service and relationship building. Known for strong time management and effective communication skills, contributing to positive customer interactions and enhanced shopping experiences.

Overview

45
45
years of professional experience

Work History

Sales Associate

Walmart
10.2021 - 08.2026
  • Assisted customers with product selection and inquiries, enhancing overall shopping experie
  • Operated cash register accurately, processing transactions efficiently and maintaining customer satisfaction.
  • Resolved customer complaints promptly, contributing to positive feedback and repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate

AutoZone
01.2016 - 05.2021
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Managed inventory levels, ensuring availability of products through effective stock replenishment.
  • Implemented process improvements within the sales floor operations, increasing efficiency in customer service delivery.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Developmental Aide

L.I.D.D.S.O.
03.1981 - 06.2016
  • Facilitated daily activities and supported individual development plans for diverse populations.
  • Implemented behavioral interventions to enhance client engagement and skill acquisition.
  • Collaborated with multidisciplinary teams to assess client needs and adjust care strategies.
  • Trained new staff on best practices for client interaction and support techniques.
  • Developed personalized progress reports to track client achievements and areas for improvement.
  • Led workshops on life skills, fostering independence among clients in various settings.
  • Advocated for clients' rights and needs in team meetings and program planning sessions.
  • Provided emotional support to patients and families, fostering strong relationships built on trust.

Education

Bachelor of Science - Business Administration

AIU
Illiopolis, IL
08-2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Walmart
10.2021 - 08.2026

Sales Associate

AutoZone
01.2016 - 05.2021

Developmental Aide

L.I.D.D.S.O.
03.1981 - 06.2016

Bachelor of Science - Business Administration

AIU
Leslie Krane