Leslie Lascano
Citec Property
Wilmer
2
Languages
7
years of professional experience
Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments.
Work History
Property Assistant Manger
5 Years 4 Months- Coordinated tenant communications and resolved lease, billing, and service issues promptly.
- Managed rent collection workflows, followed up on arrears, and maintained accurate account records.
- Scheduled property inspections and tracked maintenance requests through to completion.
- Prepared lease documents, renewals, and occupancy reports with strong attention to detail.
- Liaised with contractors and vendors to support timely repairs and site readiness.
- Supported property managers with daily operations, portfolio updates, and resident relations.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Hostess
11 Months- Greeted guests promptly and managed seating flow to maintain efficient dining room operations.
- Coordinated reservations, waitlists, and table assignments using club reservation systems.
- Monitored dining areas for readiness, cleanliness, and proper table setup before service.
- Trained new host staff on greeting standards, floor awareness, and reservation procedures.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
High School Diploma
Skills
Strong communication skills
Telephone and email etiquette
Administrative support
Property tours and inspections
Tenant relations
Leasing and sales
Staff management
Property management
Payment management
Appointment scheduling
Financial budgeting and reporting
Application process proficiency
Clear communication
Languages
English
Spanish
Timeline
Property Assistant Manger
Citec Property
10.2019 - 02.2025Read More
Hostess
Club Corp
08.2018 - 07.2019Read More
Jack E. Singley Academy
High School Diploma
Read More